The customer engagement division of Oracle software-as-a-service (SaaS) product management is excited to announce and share the release of the updated version of the Consensus Assessment Initiative Questionnaire (CAIQ), version 4.0 for Oracle Fusion Cloud Applications.

The Oracle customer engagement team prioritizes maintaining transparent and open lines of communication, serving two primary purposes. The first purpose is to ensure that our customers gain a comprehensive understanding of our security framework, encompassing both technical and nontechnical controls. The second purpose is to capture and help meet our customers’ SaaS security expectations and requirements.

An integral part of this communication lies in Oracle’s interaction and response to industry-standard questionnaires recognized by our customers, like the annual CAIQ, produced by the Cloud Security Alliance (CSA). This questionnaire serves as a great base for customers to effectively assess the security practices and capabilities of current cloud and potential cloud providers.

About the CAIQ version 4.0

For this new CAIQ version 4.0, the CSA brings significant improvements and new features anticipated to increase its utility and value for both cloud service providers (CSP) and cloud service customers (CSC). Within this CAIQ version 4.0, the CSA has also implemented optimizations that empower providers to showcase greater accountability and transparency regarding security and privacy practices. This version also streamlines the questionnaire by minimizing the total number of questions.

In alignment with these improvements, Oracle has updated its response to CSA version 4.0 with the corresponding version CAIQ 4.0 for Oracle Fusion Cloud Applications. This updated response encompasses recent changes, including a comprehensive review of past responses, to ensure that our customers gain a robust understanding of our security framework.

A notable addition in this version 4.0 for Oracle Fusion Cloud Applications is the inclusion of the security shared responsibility model (SSRM) domain, which allows the CSPs to delineate the allocation of responsibility concerning the implementation of version 4.0 cloud matrix controls (CCM) for our current and potential customers, offering clarity and helping mitigate any potential confusion around the shared responsibility model.

The CAIQ version 4.0 for Oracle Fusion Cloud Applications is a valuable resource, offering in-depth insights into our security practices and programs. Notably, this version streamlines customers’ assessment process by eliminating the need for manual questionnaires and providing detailed responses to security inquiries. For quick access and future references, feel free to view, download, or bookmark the CAIQ version 4.0 for Oracle Fusion Cloud Applications.

Expanding support: Resources beyond CAIQ for optimal security operations

To gain a more operational perspective, we invite you to explore Oracle’s corporate security practices. This resource provides customers with deeper insights into the following topics:

Valuable recommendations for our current and potential customers

When evaluating alignment with your organization’s security, privacy, and compliance objectives in relation to the use of Oracle Cloud Infrastructure products and services, consider the following recommendations:

  • Learn how Oracle’s security controls, privacy policies, and compliance attestations can support an organization’s cloud with Oracle Trust Center.
  • To learn more about Oracle’s corporate security practices, watch the tour of Oracle’s Trust Center.
  • Contact Sales to obtain the third-party attestations or compliance reports for Oracle Cloud services relevant to your organization.
  • Understand the overlap across information security compliance frameworks to utilize existing attestations that encompass the required controls. 
  • Identify your specific compliance requirements based on customer-controlled operational practices and processes and implement the necessary procedures, while using relevant technology.
  • Determine the assurance activities for your organization to pursue, considering your use of Oracle on-premises products and cloud services.

Summary

Oracle remains committed to enhancing transparency and security for our valued customers. With the release of CAIQ version 4.0 and complementary resources, we aim to provide a comprehensive understanding of our security practices, strengthen our shared responsibility model, and foster greater trust and confidence in Oracle Fusion Cloud Applications. Embrace the recommended best practices to help ensure a secure and successful cloud adoption journey with Oracle.