Onboarding the Oracle Cloud Monitoring tool for ManageEngine Applications Manager

January 23, 2024 | 4 minute read
Vishak Chittuvalapil
Senior Cloud Engineer
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While Oracle Cloud Infrastructure (OCI) provides a robust observability and management platform, offering comprehensive solutions for tracking application and infrastructure performance across both on-premises and cloud environments, it goes beyond the basics. With features such as centralized management, application performance monitoring, log analytics, and infrastructure monitoring, OCI ensures a holistic approach to observability. What sets it apart is its seamless integration with third-party tools, allowing customers to use their existing monitoring solutions effortlessly.

One of the key advantages for our customers is the flexibility to monitor OCI using their preferred tools like ManageEngine. This tool not only provides enhanced visibility but also emphasizes OCI’s commitment to interoperability. The integration with third-party tools is as seamless as that of other leading cloud vendors, creating a unified monitoring experience.

Real-world use cases further underscore the ease of integration. For example, customers have reported successful integration with solutions like SumoLogic. This interoperability proves invaluable to our customers for reasons such as using their existing investments for ingesting and analyzing OCI logs in SumoLogic by allowing customers to seamlessly adopt OCI with minimal retraining, rearchitecture, and changes in processes. Such examples highlight the adaptability of OCI, making it a preferred choice for businesses seeking a monitoring solution that aligns seamlessly with their existing tools and workflows.

ManageEngine Applications Manager

ManageEngine’s Applications Manager is a robust IT monitoring solution designed to ensure optimal performance and availability of applications in diverse environments. It provides comprehensive insights into application health, user experience, and infrastructure dependencies, enabling IT teams to proactively detect and address issues.

Applications Manager currently support monitors like Oracle E-Business Suite (EBS), Oracle Databases, Oracle Tuxedo, Oracle Application Server, Oracle Http Server, and WebLogic. With the introduction of the Oracle Cloud Monitoring tool into Applications Manager, it offers complete visibility into business-critical resources, such as compute, storage, and databases. Some notable highlights of the tool include the following examples:

  • Effortlessly monitor compute elements of OCI.
  • Collect and monitor key metrics like CPU usage, disk I/O, and memory utilization.
  • Keep tabs on critical parameters like boot and block volume.
  • View network status and understand performance trends.
A screenshot of the ManageEngine dashboard showing Oracle Cloud Apps as an option
Figure 1: Oracle Cloud Apps in Manage Engine Application Manager

 

Onboarding OCI account to Applications Manager is straightforward with the following steps:

  1. Create a group in OCI.
  2. Add a user to the group.
  3. Create a policy in OCI, ALLOW GROUP <group_name> to use all resources IN TENANCY.Replace <group_name> with the actual group name.
  4. Get the OCID, API signing key, and fingerprint of the user from OCI.
  5. Add a monitor of type “Oracle Cloud” in Applications Manager according to the following screenshot.
A screenshot of the MonitorEngine dashboard with monitor type highlighted
Figure 2: Adding Monitor type of Oracle Cloud with offered services.

 

After the monitor is added, the critical metrics for availability and performance of various OCI resources are collected and visualized in Applications Manager, as shown in the following screenshot.

Example visualizations of availability and performance metrics captured by Applications Manager.
    Figure 3: Example visualizations of availability and performance metrics captured by Applications Manager.

 

Conclusion

At Oracle, our commitment to customer satisfaction extends beyond the robust features of OCI. The flexibility to monitor OCI using preferred tools like ManageEngine not only empowers our users with enhanced visibility but also underscores OCI's dedication to interoperability. The seamless integration with third-party tools mirrors the user-friendly experience offered by other leading cloud vendors, contributing to a unified and efficient monitoring ecosystem. As we continue to evolve, our focus on customer-centric solutions and interoperability remains unwavering, ensuring that our users can tailor their monitoring experience to suit their unique preferences and requirements.

For more information, see the following resources:

 

 

Vishak Chittuvalapil

Senior Cloud Engineer


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