define the problem you want to solve and you are 50% of the way there.
By clive on Apr 29, 2008
For those of us working on performance issues in Services, the biggest hurdle we have to clear is getting a good definition of the problem the customer wants solved (BTW, "my system is slow" is not a problem definition we can work with). and not knowing if an arbitrary kstat counter is incrementing too fast. Once we get a solid problem definition to work on, we are at least 50% of the way there.
As Andy points out, in a multi-vendor world which requires a hippy holistic approach, the definition of the problem is key.
It also occurred to me that by definition a true Hippy would not rant, but go with the flow!