By cjsasaki on Jan 22, 2007
Some of the bloggers have had a less than optimal experience with the Startup Essentials program. The program was launched rather quickly because startups were calling Sun to see how they could get our systems at a discount. The challenge of putting a program together rather quickly is you don't have enough time to work out the kinks and make sure all the right folks are trained. Not to mention all the legal and finance/accounting issues. So its clear that we had work to do across the Sun groups to fix some of the initial challenges. Good news is, there have been a lot of improvements such as quicker response times to get back to the companies who apply. There are other areas that are being worked on to improve the program so we'd like to make sure to get your feedback, both positive and of course, areas for improvement. Also, if you have direct feedback on even the criteria that is set that would be helpful. Do we have the right balance of criteria that defines a typical startup or did we blow it completely? Or if you have an even better idea, that would be fine too.
So for the early companies who tried the Startup Essential program and didn't have a good experience, here is my apology on behalf of Sun, and we'd like to re-engage with you if you allow us to. And of course, if you find areas of the program you like, we'd like to hear that as well so we know what works for you.