The joys of banks
By christophersaul on Jan 18, 2010
Grumpy Goat has an excellent summary of the shennanigans he has had to go through to get some new chequebooks.
My experience was equally odd.
I contacted my personal banking representative to ask for new chequebooks. After following up with a prompt or two, I was told that they were on their way.
Over the next few days I had a missed call whilst travelling, but there was no message or sms follow up. In retrospect, I think it was the courier trying to contact me.
When I got back from work travel, I sent a follow up email to my representative asking where my chequebooks were. My representative chased things up and told me to expect a call from the courier. Fair enough.
I was pretty surprised, therefore, when I went into the office to find a large envelope from the bank in my pigeon hole containing two chequebooks. Ah, I thought, maybe the courier was able to deliver to reception after all?
A couple of days later the courier called, telling me he had some chequebooks to be delivered, that could only be handed to me personally. They absolutely could not be delivered to the office.
So, I have two new sets of chequebooks now (or will do, when the courier comes this afternoon). One set randomly delivered to my office, against all the rules, another randomly ordered without anyone checking what had happened to the first set.
Just another day at Red Triangles Bank.