Monday Dec 10, 2007

dial in or dial out

Being in a Geographically diverse team conference calls are a necessary evil to keep some connection with the rest of the team. Of the many1 irritations of the conference call the one that seems hardest to solve is people turning up late. However I'm now wondering whether we could not handle them better by calling the participants rather than having them call in. At least that way there would be a chance of the calls starting on time. Since our current conference call provider has a nice gui that allows this (https://wbbc.mci.com/wbbcLogin/servlet/WBBCLogin?customHeader=emeetings) I will give this a try to see if it improves things.



1The many would include but not be limited to: Not having an agenda, having managers trying to solve engineering problems, having to attend to give the same update that was in your email when this is a hot problem and while you are on the call you are not solving it, not having an end time, not having an IM back channel, people not concentrating on the call (doing email), people on the call when they need not be, not using the mute button (again the nice gui can solve this) not being able to warp time such that it is not a ridiculous time of day for someone. Apart from that they are great.

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This is the old blog of Chris Gerhard. It has mostly moved to http://chrisgerhard.wordpress.com

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