By user12625760 on Mar 15, 2006
I keep getting asked when engineers should use or should not use SGRT.
Well I've had an SGRT Epiphany, well perhaps not quite and Epiphany but a realisation. The realisation is so simple that once written down you wonder why any one would bother. The realisation is this:
Once you have the solution, stop doing trouble shooting.
See I told you it was obvious.
When applied to SGRT this means if at the end of Situation Appraisal the solution is clear, stop. Only move on if you need to. Once you accept this it is absolutely clear we don't need to ask the question: “When should I use SGRT to solve a problem?” Instead the question becomes: “At what point do I stop using SGRT to solve a problem?” to which the answer is either when you have the solution or when you no longer need a solution.
So something that I do often, like crash dump analysis is just situation appraisal, if the problem drops out I'll stop if it does not I can move on.