Alan's rules

I just read Alan's rules for conference calls with customers and the only thing I would say is that these are not rules for conference calls with customers but rules for all your technical dealings, internal or external.

This is why I love working at Sun. I suspect a lot of the people I work with abide by these rules, I know I do, but Alan blogged them so they are his.

Comments:

Yep, those rules sound bang-on to me : while I'm not in a customer facing position, I still find myself using those daily. I tend to include an additional one myself, which is sort of taken from a Bill & Ted movie, though I use it in an I.T. context. It goes along the lines of "Be Excellent to Each Another". It's worked quite well for the last 9 years or so I've been in Sun, and I suspect could be seen as part of the Sun engineering culture, since I've come across many many others in this company who appear to be using the same rulebook, which makes me smile.

Posted by Tim Foster on April 20, 2005 at 01:16 PM BST #

Post a Comment:
Comments are closed for this entry.
About

This is the old blog of Chris Gerhard. It has mostly moved to http://chrisgerhard.wordpress.com

Search

Archives
« April 2014
MonTueWedThuFriSatSun
 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
    
       
Today