Finally, no more Gmail blank page

For months, I couldn't use Gmail on my PowerBook. Instead of my INBOX, a blank page would load in Firefox 2 and Safari 2. Clearing cache and related cookies made no difference. Here's what it looked like:

My workaround had been to use a second computer but it's inconvenient. Then Gmail IMAP came along and at least I could use Mail.app. But Gmail IMAP hasn't been very reliable so it would be nice to be able to use the web version from time to time.

Then when Gmail 2.0 came out, the blank page problem was gone from Firefox, but Safari still showed constant "Loading...".

Today, I installed the OS X 10.4.11 update, which includes Safari 3, and now it's usable with Gmail again.

Comments:

Robert:
If the problems you are seeing with IMAP aren't listed here:
https://mail.google.com/support/bin/static.py?page=known_issues.cs

It could mean that the mail client isn't configured properly. Gmail IMAP requires some special settings:
http://www.howtogeek.com/howto/internet/setting-up-gmail-imap-support-in-thunderbird-2x/

Look specifically for the sections "syncing trash/spam/sent/drafts" folders. Maybe that is the problem?

Do a google search for "gmail imap sent trash", you'll get a lot of other hits specific to apple mail.

HTH

Posted by Anil Jangity on December 13, 2007 at 05:34 AM PST #

@Anil Thanks for the pointers, but the issue I had with Gmail IMAP was more related to intermittent connectivity; Mail.app would occasionally grey out entire Gmail account, an indication that an IMAP connection could not be made at the time, then it would come alive on its own at a later time. I'm pretty sure it's not client configuration.

Posted by Robert Chien on December 13, 2007 at 07:07 AM PST #

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I currently live in San Francisco Bay Area. For the past seven years, I have been designing and building messaging solutions for Sun.

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