By chhandomay on Jul 12, 2009
|International Speedway Corporation (ISC), based in Daytona Beach, Florida, manages about 66 motorsports activities at its facilities each year, including the Daytona 500, Sprint Cup Series, Nationwide Cup Series, and Camping World Truck Series. ISC sells approximately 100,000 tickets for each event along with hundreds of thousands of souvenirs and concessions. ISC relies on IT from multiple vendors to support its ticketing system, retail system, 54 interactive Web sites and an ERP system.|
third-party vendor hosted ISC's systems until 2006, when after
several years of steady 10-15% growth, ISC started to experience
availability issues as end users experienced inconsistent levels of
system performance. ISC decided to build its own datacenter and
engage a company to remotely manage its mission-critical systems. ISC
Remote Operations Management because of its in-depth expertise in
numerous technologies, detailed problem-resolution policies, and
Throughout 2007, Sun worked with ISC to restructure its architecture and set up the new datacenter. All three mission-critical systems include a mix of old and new technologies that run on the Solaris 10 Operating System. The ticketing system, which includes an application tier of three Sun Fire T2000 servers running 18 virtual environments and a clustered database tier of two Sun Fire V490 servers and two Sun Fire T2000 servers, makes use of Solaris Cluster 3.2 software. To speed performance, the ticketing system interoperates with a multi-tiered storage area network built with Sun Storage Archive Manager software 4.6, two Sun StorakeTek 6540 arrays, and one Sun StorEdge 6130 array. The ERP system runs on two clustered Sun Fire V490 servers.
The redesigned architecture supports ISC's varying levels of system traffic better, and Sun Managed Services provides daily reports that have helped ISC reduce their administrative costs. Craig Neeb, Chief Information Officer at ISC said: “Last year was our best year for service levels. We hit 99.9%. Sun Managed Services exceeded our expectations. They are always two steps ahead of us. There have been many times where Sun personnel found a problem before it affected the end user's experience. Sun then resolved it and let us know what happened. That's my dream world right there. That's what I was looking for.”
Check out the complete details here.