Thursday Jul 21, 2011

Certification Search in My Oracle Support is Changing...

We have heard a lot of complaints concerning Certifications in My Oracle Support. Maybe they were from you? And sure enough it wasn't going to be a simple fix. If you are someone who relies on the certify search engine, we want to hear from you!  We would like to get your feedback on improvements we are making and incorporate that feedback into our process. Drop us your name and comment!

These are videos for the current release! Check it out.
We will provide more details in this Blog concerning what products are available in the new Certify search. Let us know how you use the current search and check out the videos to see if it works better for you!

We presented this at OpenWorld, if you didn't make it check out the videos below.

Learning Videos
These are short videos to make sure you get the most out of the new certify search!

Introduction to the new Certify Search
This 4 minute video is of a live demo - no PowerPoint slides! We are rebuilding Certify to make it MUCH easier to find and understand certifications. This video is available PRIOR to shipping this feature, to encourage some discourse and feedback. Let us know your comments!
(Version Subtitled in Japanese - 日本語の字幕付きバージョン)

Certifications Searching - Advanced Training
This 6 minute video is a live demo - no PowerPoint slides! Although there is not much to talk about in advanced training, we think some tips and tricks might be helpful, so here they are. Again this feature is not yet available, but we want to get customers some time to provide feedback to help in the process.

Here is the where you can see more of the short learning videos


Tips and Tricks

We keep a page for advanced tips and tricks. Just in case you don't like to watch short videos.
Check out the tips and tricks.

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