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    August 27, 2009

Oracle Exams To Be Offered Through New Testing Vendor

Guest Author

Starting September 25, 2009, Oracle Certification Exams will no longer be offered through Prometric. Oracle University is currently in discussion with a new testing vendor to finalize a new partnership. We therefore expect to make an announcement in early September that will include new registration steps for candidates after September 25, 2009.

In preview of our planned announcement, here are several helpful aspects to note:

  • We plan on allowing candidates to continue using their existing testing ID; no change is necessary.
  • We expect vouchers issued by Prometric to be fully functional in the new testing vendor system. Candidates will be able to use their unexpired vouchers in the new system just as they were able to use them in the Prometric system.

What effect will this have on Oracle Certification candidates?

  • Oracle Certification candidates will register for exams on a new website.
  • Oracle Certification candidates will need to create a web account with the new testing vendor when first registering for an exam.
  • Just like today, Oracle Certification exams will continue to be available worldwide with great coverage in many testing centers - in many cases the same testing locations will still be available.
  • Oracle Certification's current "Hands On Course Requirement Forms" system will be taken offline on September 14, 2009. On September 28, 2009 an all-new "Course Submission" system will be launched on the new testing vendor's website. Between these dates. Oracle University will continue to clear and validate forms that have already been submitted, but no "new" submissions will be accepted through the old system.

    Note: If you currently have an outstanding form that needs our attention, please email ocpreq_ww@oracle.com with your requested information as soon as possible to avoid a delay in receiving your success kit.
  • Oracle Certification candidates could possibly experience a 2-3 week delay in shipment of printed certificates while maintenance is performed on Oracle's certification database during the transition period.

We are very excited about this change, and what it means for our program as well as our customers.  Below are some anticipated questions around this transition. If you have additional questions, please contact ocpexam_ww@oracle.com.


  1. I have already taken exams with Prometric. Do my exams remain valid? Can I finish my certification with a new testing vendor?

    Yes, if you do not complete your certification exams with Prometric before the cutover date (September 25, 2009), you will simply contact the new testing vendor to schedule your next exam. Because all previous and future exam results are the property of Oracle, this will not affect existing certifications or certification paths.

  2. What if I already have an Oracle exam scheduled with Prometric?
    If you have a test scheduled to take place before the cutover date (September 25, 2009), then no action is required.

    If you have a test scheduled to take place on or after the cutover date (September 25, 2009), you will simply cancel it with Prometric and reschedule it with the new testing vendor.

    A refund will be issued as long as the exam is cancelled in accordance with Prometric's cancellation policy (outlined in your confirmation email). We expect that candidates may begin scheduling exams with the new testing vendor on September 14, 2009.

  3. What will happen to my records and testing history with Prometric?
    Because all records and testing history are the property of Oracle, this information will remain with Oracle. Likewise, all new records created through the new testing vendor will be forwarded to Oracle for processing and storage. All historical testing data will be available to candidates through a new candidate tool that Oracle expects to release later this year.

  4. What will happen to a candidate's exam records at Prometric?
    Because all data pertaining to Oracle exams is the property of Oracle, Prometric will not keep any data about Oracle candidates in its system once it is no longer delivering Oracle exams.

  5. I discovered that I have duplicate Prometric records. How can I get these merged so that all my exams are under one record?
    Please contact Oracle customer service at ocpexam_ww@oracle.com before September 14, 2009.

  6. Will this transition change existing certifications?
    No, existing certifications will remain the same.

  7. Will I be able to use my Prometric Testing ID to register for exams with the new testing vendor?
    Yes. Your Prometric Testing ID will become your "Oracle Testing ID". Before you are able to register for exams with the new vendor, you will need to create a web account with them (we'll provide the instructions in our upcoming announcement).

  8. If I failed my exam at Prometric before the cutover date, will I still need to wait 14 days before retaking the exam at a new testing vendor?
    Yes. Oracle Certification's retake policy remains in place. If you failed a proctored exam at Prometric, you will need to wait a minimum of 14 days before retaking the exam at the new testing vendor.

    All other aspects of Oracle Certification's retake policy will remain in effect as well:
    1. You may not retake (1) passed exams or (2) beta exams.
    2. There is no retake wait period for non-proctored exams.

  9. Will the new testing vendor offer all Oracle certification exams?
    All tests that were available at Prometric are planned to be available at the new vendor's test centers. Please stay tuned here to the Oracle Certification Blog as well as the Oracle Certification website for more information as it becomes available.

  10. Will the Oracle exams be different on the the new testing vendor's system?
    No, the exams are exactly the same--they look the same, and are scored exactly the same.

  11. Will the test fees change?
    No, test fees are set by Oracle and will remain the same with the new testing vendor as they are at Prometric.

  12. How can candidates get a copy of their Prometric score reports?
    Copies of your score reports at Prometric will no longer be available after September 25, 2009, so if you need a copy of your score report, you should request it from Prometric before that date. After September 25, 2009, you can request your exam score (not a full detailed score report) from ocpexam_ww@oracle.com.

  13. Will Prometric vouchers be valid after the cutover date (September 25, 2009)? Will candidates still be able to use these existing vouchers?
    • Through September 13, 2009 - Unused and unexpired exam vouchers may be used at Prometric for exam registrations. The Prometric exam must be taken by September 25, 2009.
    • Starting September 14, 2009 - Unused and unexpired exam vouchers may be used at the new testing vendor for exam registrations.

  14. How can I receive up-to-date information from Oracle on this and other major changes in the Oracle Certification Program?
    To receive regular communications from the Oracle Certification team as well as important announcements that may affect your certification or your certification path, opt-in to receive updates by creating a profile and selecting the checkbox for "Opt-In to Oracle Communications" > "Oracle Certification Program".

Join the discussion

Comments ( 32 )
  • bigdelboy Friday, August 28, 2009
    Hi Paul,
    In comments to your blog at blogs.oracle.com/certification/2009/08/0121.html you indicated that certain retriring exams would be available UP TO AND INCLUDING 25th September. Yet answer 2 in this blog indicate Prometric exams on 25th September should be cancelled. An incongruity.
    This is despite the fact hopefully no issues arise Alaska may have a different interpretation of 25th September 2009 to Austraila.
    I believe Prometric Exams are currently bookable to 25th September inclusive but not beyond.
    I personally had an initially bad experience when another supplier moved testing vendor with a booked exam being exam undeliverable when I arrived at the testing center on the last day with the old supplier.
  • Eeduardo Legatti Thursday, September 3, 2009
    Hi Paul,
    I'm a bit curious if you don't mind. What was the main reason that motivates moving through a new testing vendor?
    Best regards,
    Eduardo Legatti
  • Paul Sorensen Thursday, September 3, 2009
    Hi Eduardo - there wasn't one driving reason; this is simply a result of a periodic review of our operations and vendors.
  • maisanda basharo Friday, September 4, 2009
    i live how can i write the oracle exams
  • Lisa Monday, September 14, 2009
    Paul -
    I'm kind of concerned at the limited number of testing centers. Before I had many to select from in the Richmond VA metro area, so many I could choose the area with the least traffic and easiest drive and not miss a full day of work.
    With Pearson the closest tesing center is 20 miles from my house, and not a quick and easy 20 miles, either. It's the only one in the Richmond VA metro area. Just one, in a city with a ton of Oracle customers.
    The closest one after that is more than 50 miles away. This is almost as bad a selection as was available to us when I took the OCP 7.3 DBA certification and had to drive to another city to take my tests. There's not a single testing center in Charlottesville - not one - a small city, but one with lots of Oracle customers.
    The coverage with the new vendor is really limited in my area. Before I could take part of a day off and get my exam taken quickly and get back to work. Now I'm looking at a probable day of leave time.
    Is any effort going to be made to expand the number of testing centers? If my area is at all typical, this is going to be a problem for many of us, especially new exam takers in places like Charlottesville, that have to take a week of days off from work to take their initial suite of DBA exams.
    I was really really happy with the selection and location of exam centers with Prometric - it was so much better than when I first started taking tests.
    Now the coverage has gone from being really good, and a source of satisfaction, to being really poor and a source of concern. I really don't understand the motivation for this.
  • Paul Sorensen Monday, September 14, 2009
    Thanks for letting us know Lisa! As we're transitioning, we are working with Pearson on authorized test center locations I'll share this with them today.
  • Lisa Monday, September 14, 2009
    Thanks Paul. If the exam centers are expanded, that would be great.
  • Rakesh Tripathi Monday, September 14, 2009
    Hi Paul,
    I have tried opening up a new web account with Pearson Vue's website today (a day after the cut-over date). However, it does not accept my Oracle Testing ID (earlier Prometric Testing ID). I'm wary of losing a history of my old test records.
    Any clues on when is this system expected to stabilize (perhaps data migration is in progress) ?
  • Brandye Barrington Tuesday, September 15, 2009
    Hi Rakesh,
    There should be no reason why you could not set up your web account. If you are having difficulty, please contact Pearson VUE. You can find the appropriate contact number at pearsonvue.com/oracle/contact. They should be able to assist.
  • Rakesh Tripathi Thursday, September 17, 2009
    Hi Brandye,
    Thanks. I've wrote back two days back to Pearson Vue as well as ocpreq_ww@oracle.com with screenshots highlighting the difficulty I am facing.
    Hope to see a reply soon, as I am unable to register as yet. Pearson Vue website just does not accept the Prometric Candidate ID / Oracle Testing ID. Anyone else facing these issues ?
  • Sumit Saha Thursday, September 17, 2009
    Rakesh, I am facing the same problem. They are not accepting the prometric test id. They are asking for Oracle Candidate id. What is Oracle candidate id? Is it different from prometric testing id?
  • Rakesh Tripathi Friday, September 18, 2009
    Thanks. My understanding from Oracle's communication emails is that the Oracle Candidate ID should be the same as the Prometric Testing ID.
    Can we please have an update on Pearson Vue registration problems ? I've sent an email to both - Pearson Vue as well as ocpreq_ww / ocpexam_ww@oracle.com mailboxes, however, have not heard back from either, as yet.
  • brandye barrington Friday, September 18, 2009
    If you are having trouble with creating your web account, you can contact itpc@pearson.com.
  • Rakesh Tripathi Monday, September 21, 2009
    Thanks. I've got a response from ITPC@pearson.com that I should register for a new web account with Pearson VUE (which is what I'm trying to do).
    However, what is not clear is that there is a section "Previous Testing History" with two radio-button options - (a) "No, this will be my first time testing with Oracle Certification Program" or (b) "Yes, I have tested with Oracle Certification Program before."
    Having taken exams before, I select (b), in which case, the form expects me to put an "Oracle Candidate ID" - which I suppose is the Prometric Testing ID. If, according to the response sent by ITPC, I do not enter my candidate id, and select option (a), how is it ensured that my previous candidate history is not split up between Prometric ID and Pearson ID ?
    Rakesh Tripathi
  • Ritesh Thursday, September 24, 2009
    I m having exam of 1z0-007 from xduce(OTC) at 26th september....
    so Xduce is having a exam of pearson vendor or what?
    I m little bit of confuse..
    & exams will be same as it is before ?
    or any changes in the exam paper?
    PLease reply me as soon as possible...
  • Paul Sorensen Thursday, September 24, 2009
    Hi Ritesh – yes, the exams have not changed.
  • Rafael Trevizani Friday, September 25, 2009
    Hi Paul,

    I live in Brazil,
    I failed the test 1z0-042, now I have to check the test at Pearson VUE, there will be changes in the test and will have to study all over again?
  • Paul Sorensen Friday, September 25, 2009
    Good news Rafael - we did not change the tests during our vendor transition.
  • Rafael Trevizani Friday, September 25, 2009
    Thanks Paul!!Now I'm calmer and I will select the next test for me to pass!!
  • Bathula Saturday, September 26, 2009
    Hi Paul,
    There was a concern expressed on this blog by Lisa (posted on Sept 14) for a Pearson Test center in Richmond, VA. We are already addressing this issue and in the process of opening a Test center in Richmond,VA.
    We also provide Oracle certification training and are authorized training partners with Oracle University as part of Oracle Workforce Development Program(WDP). Please advise interested individuals to visit our site at www.gitservices.com for more details on testing and training.
    Thank you
  • Milin Kansara Sunday, September 27, 2009
    What is the procedure to register for the exams at new testing vendor ?
    Which website we have to refer ?
    What is Pearson VUE ? do we have to create account on this website ?
    Is Pearson VUE is the new testing vendor ?
    With Regards
  • Rafael Trevizani Monday, September 28, 2009
    Hi Paul,
    Does the Pearson Vue testing will apply the Oracle in the same places where there were tests Prometric?
  • Phans Monday, September 28, 2009
    I have a Prometric ID which I got when I took SUN certifications. I used the same Prometric ID while taking 1Z0-051 exam with Prometric. Now I want to take an Oracle exam with Pearson VUE. Will my old Prometric ID be equivalent to the Oracle Candidate ID which I can use as the Pearson ID while registering with Pearson?
  • brandye.barrington Thursday, October 1, 2009
    If you took an Oracle exam at Prometric, your ID was uploaded to Pearson VUE. Your Prometric ID is now referred to as your Oracle Testing ID. This is the ID that you will enter when you create your web account at pearsonvue.com/oracle.
  • Paul Sorensen Thursday, October 1, 2009
    Hi Rafael - overall geographically yes, as Pearson VUE has excellent coverage around the world, but site-for-site not necessarily - many sites may offer tests for both Prometric and VUE and some may not. Please check the Pearson VUE site at http://www.pearsonvue.com/ for the test centers in your area.
  • Paul Sorensen Thursday, October 1, 2009
    Hi Milin - yes, Pearson VUE is the new exam testing vendor. Please see our newest post at http://blogs.oracle.com/certification/2009/09/0111.html that I think you'll find helpful.
  • Parveez Tuesday, October 20, 2009
    I signed for a pearson account. There i got an oracle candidate id. Now i want to log into certview. It ask for oracle testing id. Now what is this. Help me out
  • Brandye Barrington Thursday, October 22, 2009
    If you have never taken an Oracle certification exam before at Prometric, your Oracle Testing ID is the same as the Oracle candidate ID you received from Pearson VUE.
    You will use this number when you authorize your Oracle account for CertView. However, if you just set up your Pearson VUE web account, you will need to wait 7-10 days for the record to show up in CertView. And, if you are a first-time Oracle customer, you will have a record in CertView, but there will be no exam or certification histories attached.
    If need further assistance with CertView, ocpexam_ww@oracle.com will be best able to assist.
  • Jullius Gonzales Saturday, December 12, 2009
    Hi Sir,
    Is there a problem with pearson vue right now? when you try to check on available testing centers.The page displays Service temporarily available. Anyone knows the ETA when the page should be working again?
  • Paul Sorensen Monday, December 14, 2009
    Thanks Jullius - not that I'm aware of; checking it out now.
  • Suresh Gopalakrishnan Thursday, February 11, 2010
    Is there a website maintained by Oracle where I can view the history of all Oracle exams I have taken and also download a soft copy of the certificates?
    Thank You for responsing.
  • Paul Sorensen Thursday, February 18, 2010
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