Fulfillment Email Alias Decommissioned
By Harold Green on May 31, 2011
All Oracle Certification customer service issues previously sent to firstname.lastname@example.org, should now be submitted as service requests via the new request tool, as support via this email alias ended Monday May 23, 2011.
Managing candidate communications via this new system will enable better issue tracking capabilities and ensure that all issues are handled quickly and efficiently. The integrated tool will also help us to more easily research historical and related issues to enable improved certification communications and business processes.
Note that questions related to Java, Oracle Solaris (Cluster), MySQL, NetBeans or OpenOffice.org exams or certification may currently still be sent to email@example.com and resolved via email.
We are excited about this new offering and continue to work toward improved customer service for our OCP community. Thank you for your cooperation!
- Oracle Certification Support: All issues that previously would have been sent to firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
- email@example.com: Continuing email alias for questions on Java, Oracle Solaris (Cluster), MySQL, NetBeans, OpenOffice.org exams and certification