Hi, I am
Ben. I am working as a Pre-Sales Consultant for Customer Relationship
Management (CRM) in Malaga as part of the EMEA Pre-Sales Center (EPC).
did my Bachelor in Wirtschaftsinformatik (Business Informatics) at the
University of Applied Sciences in Kufstein, Austria. I got to know Spain for
the first time when I studied in Granada for a half year during this Bachelor
and definitely wanted to go back. When I graduated I moved back to Granada
again and did a distant learning Master for 2 years in Business Informatics
through the Ferdinand Porsche Fern FH in Vienna.
During my Master I started looking for a job and came across
the role as a CRM Pre-Sales Consultant through one of the Oracle recruiters in
Germany. I immediately felt this was a role that was an almost 100% fit with my
studies as it combined both technical and business aspects. After going through
the recruitment process I started on the 1st of November 2010.
My job consists of remotely supporting the Pre-Sales field
consultants in Germany and Switzerland. This means I am working on answering
questions from customers on a functional level related to the Oracle CRM
product stack and also preparing and demonstrating Oracle CRM Products to
potential customers so that they can see what we can offer. To create a good
bond with my colleagues in the field I’m flying over to Germany and Switzerland
2-5 times a year. I also work closely with the EPC teams in Bucharest, Romania
and in Bangalore, India.
The Pre-Sales role gives you a very broad insight in the
customer’s business, economy related aspects and the Oracle products. After
this role you can, for instance, move to a role as Field Pre-Sales Consultant
in the country you originally come from, or potentially move to a Sales or
Consulting role. Other doors, for example into product management, are open as
well. As soon as you have a foot in Oracle you can achieve nearly everything if
you really want and work for it.
“Don’t ask for permission, ask for forgiveness”
What I have experienced in the last year working in the EPC
team is that Oracle is a very entrepreneurial company, where you get the chance
to work independently and come up with ideas and suggestions for improvement.
My manager told me from the very beginning that I can see Oracle as my company
and act this way. That is something I really like. As an example, I am part of
a project group focussing on internal communications within the EPC team next
to my job which gives me a chance to work with new social media technology and
platforms available internally already to get a glimpse of how it works, before
our customers start using it.
Living in Malaga, and having Andalusia on your finger tips
is a great experience. Also the office in Malaga has grown rapidly this year
from 50 to 300 employees, and consists of employees from a large number of
different countries in Europe. So the atmosphere is very international. I speak
English, German and Spanish every day. I pass by the reception and say “¡Buenos
días!, I walk upstairs and welcome my team saying “Good Morning!” and then I
pick up the phone and say “Guten Morgen!”. The EPC team itself consists of all
If you want
to join the EPC team and work and live in Andalusia we have a great opportunity
for German speakers in the CRM, but also in the Technology Pre-Sales team at
the moment. In the technology oriented role you will focus on the Database or
Service Oriented Architecture related product stack of Oracle. Therefore this
role is as well technical, as it is business focussed. For more
information visit http://campus.oracle.com. Interested? Please send your CV to jessica.ebbelaar-AT-oracle.com.