By Maria Sandu on Apr 08, 2013
Hi Everybody! I am Paul and I am Service Delivery Engineer in the Advanced Customer Services team. My position requires technical skills as well as a high level of communication and interpersonal skills.
1. Please describe the Oracle organisation you are part of.
Advanced Customer Services assist Customers with proactive guidance and reactive services through annualized packages to optimize and streamline operations for Mission Critical Applications running on Oracle Software and Engineered Systems. ACS delivers Customer Satisfaction for the full product lifecycle from Architecture Design to Implementation to Production with a focus on performance, scalability with high level of service through operations optimization.
I work as expert on BI Solution (OBIEE / BI Applications), my role is to help in designing Architecture, delivering proactive performance and implementation reviews and knowledge transfer on best practices for OBIEE / BI Applicatoins implementation, deployment, robustness and performance and TCO optimization...[Read More]