The telephone interview is a crucial stage of the selection process. Lots of companies consider it an effective form of pre-screening. If you applied for a specific role the recruit er will contact you to make an appointment to talk at a specific time and date, so you will have time to prepare. Here are some simple tips to help you perform during your telephone interviews.
Preparation for a telephone interview is as important as preparation before any other form of interview or meeting. The impression you create in the opening moments, and the manner with which you present yourself will determine whether or not you will be successful.
Find out as much as you can about the company and the job description. The company websites are one of the best sources of information. Find out about the size and structure of the company, its products and its markets.
Make a note of any questions you would like to ask. Ask questions about items that are important to you, especially if your decision whether to proceed depends upon the answers (for example: will I have to relocate? (if that is something you do not wish to do!). Otherwise, ask broad questions such as: What training will be given? What opportunities are there for advancement? Have these questions written down.
Have a notepad and pen ready, along with your diary. Have your CV at hand. In all probability the hiring manager will have a copy of it too, so you probably won't be asked to describe your background in detail.
The main rules are:
Prepare to answer these questions
You can't prepare for every possible question, but there are a few which frequently come up:
Closing the telephone interview
Part of the purpose of the telephone interview (from the recruiter or hiring manager's perspective) is to find out how keen you are, and (especially in the case of sales jobs) whether you have natural closing ability. As soon as it seems appropriate during the conversation, ask for a date to meet for a face-to-face interview. Say something like 'I'd really like to visit you to show you what I can do for you. When can you meet me?'
If you are invited for a face-to-face interview, thank the recruiter, and discuss the details:
Don't worry if you don't feel able to ask all these questions. The first three questions are the most important obviously. Here you can find tips and tricks about how to handle your body language during a face-to-face interview.