By Adriana Noailles on Feb 28, 2013
This month, Cristian, North America Presales Manager will give you an insight into what his team does and how you can become part of it.
It is important to mention from the start that in Oracle the Presales term is an umbrella that covers more different specialisations. It starts with Enterprise Architects that know both Oracle products and client business needs and are able to recommend the best overall solutions. It continues with Product Specialists that knows in detail a couple of related products and are able to present their capabilities to the client. It ends with Pre-Sales Support teams that don’t interact with external clients but goes even deeper on a technical path.
There are several different Oracle Presales Centers spread across Europe, Middle East and Africathat provide support to the Sales Representatives from different parts of the world. The North America Shared Services department is based in Romania and we may say that it is a technical support department, responsible for the more difficult questions and configurations that appear during the sales process.[Read More]