By Ajay Khanna on Oct 08, 2013
Every year we invite our customers to submit their innovative solutions for Fusion Middleware Excellence Awards. The winners are announced at the Oracle OpenWorld. This year we received 30 submission where customers showcased their BPM implementations. The submissions came from across the globe and across industry. After a very detailed and methodological evaluation, Sicredi from Brazil was declared a winner during the award ceremony at the Oracle Open World 2013.
Sicredi is a Cooperative bank in Brazil with more than 2 million members, more than 1,100 branches and R$ 26 billion of assets. Sicredi operates 115 credit cooperatives in 10 states, in Brazil. Sicredi states its vision “To be recognized by the society as a cooperative financial institution that is committed to the social and economic development of our members and the community, with the sustainable growth of our credit union cooperatives all integrated into a solid and effective system.”
Sicredi used Oracle BPM suite to automate the full loan origination and approvals process. In their case loan approvals is a voting process where various members vote to approve or reject a loan. The automated processes included reviewing the loan checklist and documents verification, credit analysis, credit Limit checks, suppliers payment and approval process. With their BPM implementation, Sicredi was able to reduce a full day in resource availability, and money delivery process and loan decision time was reduced from week to less than a day. Other benefits included:
- Real time monitoring of the progress of operations
- Control the volume of errors per document, Central and Cooperative
- Monitoring the number of operations at each step and evolution of the stock
- Monitoring of the release times (SLA's)
- Monitoring productivity per area and per employee
Sicredi’s Chief Architect, Márcio Alexandre Lermen, accepted the award and also shared his experiences of this implementation during the OpenWorld session “Controlled, Collaborative Approach to Managing Financial Processes with the Oracle BPM Platform”. He shared with the audience the lessons learned and how to go about implementing BPM. Some of the ideas he shared included:
- BPM implementation is not only about processes analysis but analysis of whole IT architecture
- Patterns need to be defined and followed by everyone, governance is essential
- Define 0ne architecture for the whole organization. Not architecture for each system, application or project. Architecture needs to be evolved, not reconstructed every month
- Business Architecture is the most crucial part to guarantee reuse of components and needs to be integrated or at least aligned with IT Architecture’s view
We congratulate Secridi team on a terrific BPM implementation and wish them continued success in their business and future BPM projects.