Tuesday Oct 02, 2012

Open World Session - BPM, SOA and ADF Combined:Patterns learned from Fusion Applications

Blog by Meera Srinivasan (Oracle Product Management)


Today afternoon (10/2/2012), Mohan Kamath, and I (Meera Srinivasan) delivered an Open World session on how Oracle Fusion Applications (the next generation business applications from Oracle), use Oracle BPM, Oracle SOA and Oracle ADF products. These adoption patterns can be applied in a generic manner to produce process-centric, user-centric, highly customizable and extensible next generation application. The session was well attended and we had lively discussions with the attendees during Q & A. We started with why as an application developer, you should look at BPM for creating a process-centric application and presented the following fusion adoption patterns

  1. Model driven agile development
  2. Customization and Extension
  3. Guided Process Interactions
  4. Personalization and Customization of End User Interfaces
  5. Approval Flows

Fusion HCM, On Boarding Process - Activity Guide Interface was used as an example for the Guided Process Interactions adoption pattern and the Fusion CRM BPM Process Templates for Customization adoption pattern. In the Personalization and Customization of End User Interfaces section, we looked at how ADF is used within Oracle BPM and the various options available to customize end user interfaces. We also presented how Oracle Procurement does complex approvals using Rules and Approval Management Extensions.


We hope you found the session useful, and please do try to attend Heidi’s session on dynamic case management:
Case Management Patterns with Oracle Unified Business Process Management Suite. Marriott Marquis - Salon 7, Thu 11:15 AM - 12:15 PM


Sunday Jan 29, 2012

BPM in Communications Industry

The following series of blog posts discuss common BPM use-cases in the Communications industry. 

  • Communications Service Providers (CSPs) are faced with declining voice revenues; hyper-competition from increasing number of IP network based providers and customer demand for integrated telephony, mobile, TV and internet services.While “Triple play” or “Quadruple play” offerings have become the norm, CSPs are experiencing increasing customer churn and revenue-leakage arising from errors and delays in order management across order-capture and order-provisioning.


For details, click Gain the Customer-service Advantage with Agile Order-cycle Processes.
  • The distinction between network operator Communications Service Providers (CSPs) and virtual CSPs e.g. MVNOs is decreasing by the day driven by industry deregulation and proliferation of IP based networks that have lowered barriers to entry. This hyper-competition is creating continuous pressure on CSPs to shorten time-to-market cycles for PLM and FAB (fulfillment, assurance and billing) processes to differentiate.

    For details, click Driving Operational Efficiency with eTOM

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