Friday Jul 18, 2014

Process Documentation in Oracle BPM 12.1.3

How to use features in Oracle BPM 12.1.3 to create and share documentation for projects, processes, and activities.

  • Narrative View
  • Business Properties
  • Process Reports
    • Detailed Business Process
    • Business Requirements
    • Issues and Comments
    • Data Objects
    • Process vs Data
    • Human Tasks vs Process
    • Service vs Process
    • User Tasks
    • Process Image
    • RACI
[Read More]

Wednesday Jul 16, 2014

Capture Higher Level Business Models with BPM Process Composer in 12.1.3

When customers extend their project objectives from beyond traditional departmental boundaries to the enterprise as a whole, the BPM strategy is not driven by only a few processes but by hundreds of processes, some mission-critical to the overall value stream, others in a supporting role. There is a need to capture a macro, or big picture view and provide a way to categorize, analyze, and document these vast collection of processes, and understand their mutual dependencies, strategic importance and business alignment. In Oracle BPM 12c, we are excited to introduce light-weight Business Architecture capabilities within Process Composer that help to capture this macro view in a standard way and provides a formal link between business goals and actual BPM Projects that an organization undertakes. It allows you to create a blueprint of your enterprise that provides all stakeholders an understanding of how the enterprise goals and objectives are in alignment with the projects themselves.

One of the prime use cases for the broader level of modeling is Process Decomposition which is support to break down ("decompose") process complexity into manageable parts and is depicted by a hierarchy. The Enterprise Process Map is the entry point for process decomposition. This level defines the top level business functions or process areas of the enterprise. Each top level business further drills down into a hierarchy of Value Chains, and ultimately link to operational business process flows in BPMN. Another way Business Architects can represent the relationship between these Business Architecture artifacts is via a Strategy Model which is used for creating, editing, and linking the assets. It provides a mind map like editing view. Business analyst captures business intent and strategic alignment of processes via a Strategy Model.

The actionable angle in Business Architecture has been captured through rollup KPIs, which help measure the organization’s success metrics. KPIs can roll up from the BPM execution platform i.e. from business processes all the way up to Value Chains. The fact whether the KPIs are being met or not is exposed in a Process Criticality KPI report which will show how different process areas are performing and aids with identifying process candidates that can produce the maximum ROI through process optimization.

You can always refer to the sample posted here to get more details on the Business Architecture capabilities in 12.1.3. Have fun!

Thursday Sep 26, 2013

Open World Session: Ensure BPM Success with the Right Methodology

Today morning (10/26/2012 between 11:00-12:00 pm PST), Monique Albrechet, Accenture BPM Practice Lead, Manas Deb, Senior Director and I (Meera Srinivasan) will be delivering an Open World session on how to ensure BPM Success with Oracle BPM Methodology. A key goal of BPM is to align processes with business strategy and objectives, identify ways to improve those processes and then enable tracking and monitoring performance for continuous improvement and optimization. The traditional water fall model of development does not work well for BPM which is all about iterative and agile development. Over the past several years, Oracle has gathered lot of experience helping customers implement BPM solutions. With this experience we have seen a pattern emerge of an ecosystem for building and deploying enterprise-wide BPM solutions.

Those patterns and lifecycle have been captured in Oracle BPM Method and mapped to the Oracle BPM Suite platform. The Oracle BPM Method is a customisable framework containing detailed procedures for practical use of the Oracle BPM platform to analyse, design, deploy, monitor and improve business processes. The presentation will cover these 5 distinct phases eac of which can be iterative:

  1. Process Selection – Identify process candidates that produce the maximum ROI for business process automation and optimization
  2. Definition and Refinement - The initial definition is the one-time adjustment needed to introduce the selected business process into the continuous improvement cycle; the refinement portion is the part that needs to be repeated for iterations.
  3. Technical Design and Composition – This is where BPM meets SOA and process requirements drive the generation and design of Business Services. It I also the phase where the different BPM Application artifacts such as process, UI and dashboards are wired together to produce a complete and ready to deploy BPM Application
  4. Testing, Deployment and Approval – This is similar to the traditional development lifecycle and covers aspects such as functional testing, integration testing and usability testing.
  5. Monitoring and Optimization – BPM is all about continuous process improvement and this phase covers identifying improvement opportunities for the next iteration.


We hope that you are able to join us for this session, and please do try to attend Prasen Palvankar’s session on dynamic case management:
Managing Knowledge Worker Processes, Moscone West 2020, Thu 3:30-4:30 PM

Monday Oct 01, 2012

Oracle OpenWorld Session: “Business Driven Development with BPM: Lessons from the Real World”

One of key values that BPM promises is “Business Empowerment”. People closest to the processes, who participate in the process every day, are the ones who know most about the process. These are the people who run day-to-day operations, people who triage customer issues, people who envision improvements and innovations. It is, therefore, imperative that when a company decides to use BPM technology to automate their business processes, business people take the driver’s seat. BPM is not an IT only project.

Oracle BPM suite has been designed keeping this core tenet of BPM, Business Empowerment, in mind. The result is business user centered design of Process Composer. Process Composer is designed to let business users document their processes, analyze them using simulation, create web forms, specify business rules and even run them in testing mode using process player, to see if the designed process meets their needs.

This does not mean that IT has no role in this process. In fact, Oracle BPM Suite has made it very easy for Business and IT to collaborate. The same process can be shared among business, and IT stakeholders and each can collaborate to create model-driven, process based executable applications. A process may need to integrate with multiple systems via various mechanisms, and IT leads system and data integration effort. IT helps fine tune the performance of process applications and ensures that the deployment of process application meets scalability and failover standards.

In this session, we saw Harish Gaur and Satya Narayanan from Oracle demonstrate roles Business and IT play in BPM projects and how Oracle BPM Suite enables business and IT collaboration to design and automate process based applications. They also discussed real life customer stories.

Some key takeaways from this session:

  1. There are no IT projects, only business initiatives, requiring IT support
  2. Identify high impact processes – critical, better BPM ROI
  3. Identify key metrics to measure process performance
  4. Align business with IT layer

Tuesday Nov 08, 2011

Jumpstarting BPM with Process Accelerators

Business Process Management has gained broad acceptance as a key enabler for achieving operational efficiency and process compliance for businesses in various industries. Faced with shrinking cycle times and increased process complexity across their value-chains, businesses seek to unlock the value of their process transformation efforts at a faster pace while mitigating the risks of embracing this process change. Oracle Process Accelerators address this need by delivering processes built on industry best-practices and helping businesses reap the following benefits:

  • Lower start-up time and cost of BPM with ready-to-use pre-built yet easily customizable processes that minimize Business-IT round-tripping
  • Parity with industry benchmarks in terms of process performance and efficiency with pre-built processes based on experience of Oracle customers and partners
  • Lower operational risk in terms of process adherence to industry standards with pre-built processes with embedded best-practices

Oracle Process Accelerators offers process automation for the following vertical and horizontal processes:

Vertical: Public Sector Incident Reporting of unusual events or policy deviations with full audit capability

Horizontal: Travel Request Management for automated and multi-level rule based workflow and Document Approval for managing standard or one-of-a-kind documents

Oracle Process Accelerators in conjunction with Oracle BPM Suite 11g delivers a systematic, best-practices based, approach to business-driven process discovery, modeling, optimization and change management.

 Posted for Sanjeev Sharma (sanjeev.ss.sharma@oracle.com)

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