Social BPM Handbook 2011

While social technologies have exploded in personal sphere, and Business Process Management is an inherently social and collaborative enterprise and is the logical target for convergence with social technologies, this convergence, popularly referred as social BPM is not yet well understood. Therefore, it is very timely that Future Strategies is publishing a book on Social BPM as part of its BPM and Workflow Handbook series in June 2011 bringing together articles from industry experts.Social BPM Cover

I was fortunate to author an article in this book along with Linus Chow. The title of our article is: Next Generation BPM Suites – Social and Collaborative; the title is indicative of the case we make in this article. Our thesis is that social BPM will not only change process modeling and collaborative process work, it will also expand the reach of BPM to new types of processes, as well as could possibly change the very nature of social communications. An excerpt from this article:

One of the most compelling promises that social BPM holds is the ability to enable such adhoc and collaborative processes, bringing together the structured and unstructured, and completing the realm of BPM effectiveness. For example, Oracle BPM Suite 11g enables the creation of a collaboration space, called Instance Space, for every process instance or case, to facilitate the adhoc collaboration within a process. Within this space, process or case workers can not only access the process tasks and data, but also collaborate with each other via discussions, documents, wikis, etc. The benefit of this is that all the collaboration is now happening within the context of the process instance or case; this provides all stakeholders complete visibility into such collaboration, decisions and actions can be traced to the adhoc collaboration, and the collaboration can be archived along with the process instance or case log. Finally, the process stakeholders as determined by the process model can be automatically given the appropriate privileges to the collaboration space, helping the process worker identify who to collaborate with as well as making sure that all relevant parties are involved and informed.

The book will be launched at the Social Business Forum in Milan on June 8th; unfortunately, I will not be there. I am looking forward to getting a copy of the book and reading the other articles. If you decide to get the book, happy reading!

Comments:

Dear Manoj Das, I just wish to let you know that a parallel book launch event of the book will be held in London on June 8-10 at the IRM BPM Europe conference, at the WebRatio booth. Some details here, further to come: http://www.modeldrivenstar.org/2011/05/model-driven-approach-to-social-bpm.html Marco

Posted by Marco Brambilla on May 18, 2011 at 09:20 PM PDT #

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