By Ajay Khanna on Sep 09, 2013
To do business organizations depend on various kinds of enterprise applications. Over time organizations acquire many such applications including ERP systems, CRM systems, SCM applications, Contact Centers, Customer Service applications. They may also have many home grown applications, and some of them are even running in the main frame systems!
It is not uncommon for businesses actively pursuing mergers and acquisitions to end up with several of applications for the same purpose. They accumulate many ERP, CRM, HRM systems.
While applications are getting dated business environment is changing, regulations are changing, and customer needs are changing. How can we make sure that we can keep our applications agile and equip our businesses with most advanced technology without rip-n-replace of legacy systems?
In this webinar “Business is Changing, Can Your Applications Keep Up?” on Sep 12th 2013, I am going to discuss some of the challenges that organizations face due to aging applications and how Business Process Management (BPM) Suite helps address those challenges. I will discuss how organizations can use BPM to do more with their applications including:
- Make processes more consistent by removing whitespaces between applications
- Eliminate the need of brittle customizations
- Enhance business visibility into transactions across applications
- Enhance customer experience
- Improve end user experience
Oracle AppAdvantage strategy helps enterprises to leverage their existing enterprise investments like legacy applications while offering new and unique capabilities that the business requires. It is not a rip-and-replace strategy. With Oracle BPM Suite, enterprises will be simultaneously delivering short term business value and begin the journey to create the next generation intelligent process applications.