Your Server's Mother-In-Law
By RickRamsey-Oracle on Feb 19, 2009
If you'd rather avoid the ignominy of losing your composure this way the next time the 3rd floor comes ripping down the stairs and asks you to explain why their web server went down in the middle of their Wednesday afternoon Gossip Girl marathon....
orginal cartoon from Dan Meth's Blog on www.frederatorblogs.com
...consider using Sun's Automatic Service Request (ASR) capability. It's kinda sorta like your server's mother-in-law.
It lets other people know you have a problem before you even have a clue. (That would be the bright and eager engineers at Sun's Service Center.) And, in most cases, by the time you realize what's going on, she's already working on the solution for you.
All the information you need is available right here: