Recent Posts by Tammy Boyles

  Marriage certificates, divorcee decrees, birth or adoption papers, and validation of social security numbers are just a few of the typical documents required when an employee completes a Life Event.  And if you are like many organizations you have added your own Life Events that require other types of documentation too. The Multiple Document Upload and Approval for Life Events was introduced in Image 37 to help the Benefits Administrator, track the approval process and to...

  Have you been looking for an additional member for your Benefits Team?  Then I would encourage you to consider the Benefits Assistant ChatBot.  Providing employees the ability to search for information about their elected benefits, plan provider data, and administrator contacts can decrease calls to your Benefits Team.  So it’s like adding a new staff member to answer those frequently asked questions. If I’m at urgent care with an after-hours emergency, the Benefits Assistant...

As a customer, I was always looking for some easy enhancements that could provide a big win.  And if setup is functional, it’s even better as this frees up the development staff for more complex technical tasks.  In Image 35, we delivered two new enhancements that are simple to configure and deploy. Easy Enhancement #1 – Applicant View of Agreements and Acknowledgements The Acknowledgment Framework is a simple one-page configuration page.  The Recruiting Administrator can use...

Would you like to be a part of the solution?  We are starting a new customer focus group for the Questionnaire Framework to discuss ideas for new enhancements, and improve upon existing functionality. I am looking specifically for customers that have implemented the Questionnaire Framework but will consider those that are highly interested in the framework and have questionnaire framework projects on their organizational roadmap.   For those of you that may not be familiar with...

Just ask your Benefits Team if they would love to find all of the benefits links, queries, and reports they need in one location. Our new Benefits WorkCenter will do just that. The Benefits Administrator, the new Benefits Specialist, and new ACA Specialist roles will now have one central page for the majority of their work. Role based security allows you to restrict/grant access to specific information in the WorkCenter. Every organization can add exception reports,...

Helping to keep all employees healthy and feeling safe are important missions of human resources departments, especially as employees begin coming back into the workplace.  Some of the research material I have read indicates that the CHRO should consider a staggered return of employees, and plan for a re-exit strategy if there is a COVID-19 resurgence.  Gartner has a number of good articles on those subjects. Numerous employers are also screening employees as they return. This...

It may seem that I’m rushing the season but now is a great time to start working on fluid Benefits Open Enrollment for the fall. If you haven’t joined the other successful customers that are already using the fluid Benefits Enrollment what are you waiting on?   Jump on this band wagon and give your employees the newest advancements in enrollment.  We have numerous customers across a broad spectrum of industries that have modernized their Open Enrollment and/or their Life...

The PeopleSoft Benefits Strategy, Support, and Development Team has been monitoring My Oracle Support and a number of community list serves concerning COVID-19. PeopleSoft Customers are very resourceful in creating methods to deal with benefits issues related to their business practices.  Here are two topics that were recently discussed: Creating Special Fluid Benefits Enrollment Customer comment: “We have a large population of employees who are on Voluntary Unpaid LOA, Benefits...

This past fall, we received feedback from a number of you (the PeopleSoft users) that your employees could not find the Submit Enrollment Button. Your feedback also mentioned that you found value in the additional Contact Information and Resources but the employees often failed to close the right-hand panel to see the full screen.  So, to address this we have moved the Submit Enrollment button below the Review Enrollment button as you can see in the screenshot below.     Look for P...