Santiago is Sr. Principal Product Manager in the Oracle E-Business Suite Technology Group. His current role involves helping Oracle E-Business Suite customers succeed with focus in Oracle Cloud, maintenance and operations (Online Patching, cloning), and integrations (EBS adapter for SOA).
Santiago has an Engineering degree in Computer Information Systems and Computing Science. He first joined Oracle in its Ecuadorian subsidiary in 1998, and over the years worked out of Ecuador, Orlando and Chile support centers supporting products as varied as the Oracle database, middleware, E-Business Suite CRM and enterprise applications integration products (AIA). In 2005, Santiago joined the Oracle E-Business Suite Development team in 2005 as a Senior Software Engineer for the Oracle E-Business Suite Integration Products. In 2011, Santiago relocated to Oracle Headquarters in California in a product management role for the Oracle E-Business Suite R12.2 key feature: Online Patching. He managed the Release 12.2 Beta program and is a frequent speaker at Oracle conferences and user group meetings. He works hard to retrofit customer feedback into the development lifecycle to provide continued improvement to the products he manages.