When it comes to
attracting and keeping restaurant guests in today’s marketplace,
there isn’t one single winning strategy.
Should you be
digitizing orders? Improving guest service? Investing in mobile
apps?
Certainly, you
should. But the reason these things are so important isn’t what
they bring to your restaurant on their own. It’s because they are
all elements of something larger: a frictionless customer
experience, or CX.
An excellent CX is
the key to increasing sales,...
