Recent Posts by Robert Story

Upgrading databases in a production environment can be uncomfortable for many businesses, leading to questions like: What will happen? Will my systems be down for long? Will the upgrade work with my customizations? How much will it cost my business if we have to try this again...and again? With Oracle Upgrade Assurance for Oracle Database, there is a better way. Oracle Upgrade Assurance is one of the many ways that Oracle Advanced Customer Services helps customers take the stress...

Yesterday's solutions are rarely the best way to handle the problems of today, much less tomorrow. Yet businesses often don't know which of the many available options are right for their company's specific needs. If you are struggling with this decision, and are attending either the Modern Business Experience or Modern Customer Experience conference in Las Vegas, then a conversation with Oracle Advanced Customer Services is a great place to start. We will be centrally located...

In a recent survey, Unisphere Research found that most IT-related time and money is going to the support of existing on-premises or legacy systems, with six in ten respondents saying “the amount of resources going into legacy maintenance is hurting their organizations’ competitiveness.” How much time and money are you investing in: Adequately meeting business demands Thriving in a hybrid-cloud environment Ensuring security and compliance Moving to the Cloud One of the key ways...

If you are attending Oracle OpenWorld 2018 in San Francisco this October, we invite you to connect with us and learn more about how Oracle Advanced Customer Services can help you and your business. Here is where you can find us: 1. Learning Sessions We will lead over a dozen sessions, discussing some of the top challenges businesses like yours face every day. Topics include: Oracle Cloud Infrastructure: A Proven End-to-End Approach to IaaS Break Down Barriers with DevOps to...

ADVISOR WEBCAST - Plan Design Maintenance for Open Enrollment PRODUCT FAMILY: HCM - Benefits   December 1, 2010 at 1 pm PT, 2 pm MT, 4 pm ET This one-hour session will look at Setting up and making changes to the FSA Plan for the next plan year. These changes need to be in place prior to the Open Enrollment period begins. The session will cover FSA Plan Setup, FSA Calculation and Enrollment/Default Enrollment codes to re-set FSA for new plan year. Wewill also discuss the steps...

ADVISOR WEBCAST - EBS Oracle Payroll North American Year-End Overview Session #3 PRODUCT FAMILY: EBS HCM North American Payroll     November 10, 2010 at 1 pm PT, 2 pm MT, 4 pm ET This is a one-hour session for EBS Oracle Payroll North American Year End 2010 functional and technical users. This session will the third of seven Advisor Webcasts hosted by the EBS Oracle Payroll Product Support Team. All presentations will be followed with a Q and A Session. TOPICS WILL INCLUDE: Year-End...

ADVISOR WEBCAST - Troubleshooting Errors with ATP/Planning Data Collections PRODUCT FAMILY: Value Chain Planning     November 10, 2010 at 8 am PT, 9 am MT, 11 am ET This one-hour webcast is recommended for technical and functional users who would like to have an understanding of potential root causes of failed data collection runs, and how to reduce resolution time. During this session you will gain a better understanding of the different types of errors that occur whenrunning...

ADVISOR WEBCAST - EBS Workflow Purging - US PRODUCT FAMILY: EBS - ATG - Workflow     November 10, 2010 at 17:00 UK / 18:00 CET / 09:00 am Pacific / 10:00 am Mountain  / 12:00 Eastern This 1.5-hour session is recommended for technical and functional Users who are interested to get an generic overview about the purging if Workflow Data and to hear about best practices on the Workflow Purging in an E-Business-Suite Environment. TOPICS WILL INCLUDE: Overview of a workflow transaction...

ADVISOR WEBCAST - Configuration Workbench for Open Enrollment PRODUCT FAMILY: HRMS   November 9, 2010 at 1 pm PT, 2 pm MT, 4 pm ET This one-hour session will cover using configuration workbench for open enrollment. How to load Benefits enrollment data, Dependents Designation & Beneficiary Designation into the Oracle Application using configuration work. TOPICS WILL INCLUDE: You will learn how to use Configuration Workbench to upload benefits data. A short, live demonstration (only...