Recent Posts by Richard Lefebvre

In order to keep our Oracle partner teams informed of updates and new assets for Oracle Fusion Applications, we will be hosting monthly updates on the first Thursday of each month. First, playback our November 17th session to learn what your partner firm can do to become enabled on Fusion, planned activities, and other key information aimed at helping with your success and the attainment of common FUSION goals.Then mark your calendars for our upcoming sessions scheduled between...

ATLaaS is an innovative Cloud Platform with CRM On Demand, Contact Center, ERP and BI-applications pre-integrated in the cloud, embedded in a Global Telephone & Data Connectivity Network ATLaaS is also the only hosted call center solution that ties together phone, email and chat communication, integrating with best of breed CRMs, through a single interface. Thanks a solution that is complete, elastic, pre-integrated and ready to use, ATLaaS customers reduce fixed costs and IT...

The next Oracle EMEA Cloud CRM Partner Community Forum will take place on March 28th and 29th in Madrid. During the two days, free of charge, event, Oracle EMEA Cloud CRM partners will find an opportunity to: Learn about the overall Oracle Cloud CRM strategy Understand the Oracle CRM on Demand and Fusion CRM SaaS latest news and roadmap Experience Oracle CRM on Demand add-on’s from Europe based ISV’s Review Partnering opportunities with RightNow (recently acquired by Oracle) Meet...

CRMIT, an Oracle ISV and one of the leading CRM On-Demand System Integrators in EMEA, has developed SocialCRM++, an efficient collaboration system for managing customer relationships and data in a well-organized and process-centric way. SocialCRM++ has the competence to bring new and dynamic methods for improving the quality and speed of interactions between your CRM On Demand users and the CRM data itself. SocialCRM++ is built as a cloud-ready plug-in to CRM On-Demand,...

In a recent report, IDC express a very positive view on Oracle Fusion Applications: " Oracle Fusion Applications, built on a modern platform, incorporate many of the key design principles that are necessary in the next generation of enterprise applications, including embedding analytics and social functionality into the work processes and increasing the availability of key functionality across multiple mobile devices (...) Oracle's move to offer more applications in both the...

In several industries (Financial Services, Public Sector, Healthcare,...) and in many countries, Data Privacy related regulations or fears have created resistance and obstacles to promote SaaS CRM solutions. If you are facing such a situation, consider PerspecSys, an Oracle ISV which offers the ultimate response to Data Privacy issues! Data Residency and Control in the Cloud The PerspecSys PRS Server is a cloud data control gateway solution that gives businesses...

A SERIES OF ONE DAY, FREE OF CHARGE, IN-CLASS TRAININGS IN MUNICH, LONDON, STOCKHOLM AND UTRECHT We are pleased to invite you to join an exclusive Fusion CRM Sales training event aimed for Oracle CRM partners in Europe. During this one day session designed for Oracle Partner's CRM team managers, principals, sales professionals and CRM consultants, you will undercover the unique selling points of Fusion CRM and be able to plan your business accordingly. Space is limited, so reserve...

Oracle has just completed the acquisition of RightNow, the market SaaS leader in Customer Experience. What does this mean for you, as an existing Oracle Cloud CRM (CRM on Demand or Fusion CRM) partner? To find out, I invite you to visit the Oracle's RightNow acquisition page and to join a special Partner Webcast, featuring Oracle's Presidents Mark Hurd and Thomas Kurian as well as Greg Gianforte and Wayne Huyard from RightNow on Tuesday January 31 2012 6:00pm CET. To join this...

Here is the link to one of our most active CRM partners (Cap Gemini NL) blog, featuring a very good article on the last Oracle Technology innovations to support mobile users: http://www.nl.capgemini.com/oracleblog/2012/01/mobile-oracle/