Recent Posts by Richard Lefebvre

Do you know that Oracle is offering attractive promotions on CRM Cloud Services solutions (Fusion CRM Cloud Services and RightNow Cloud Services) between now and end of May 2013? These promotions, offered for net new customers as well as installed base, may include pre-approved discounts and/or free months. Eligibility criteria's include the duration of the contract and the pre-approved discount is restricted to the a limited number of customer per geography. They can be...

Learn how this combination of best-in-class solutions is expected to enable modern marketers to provide a highly personalized and unified experience across channels, create brand loyalty through social and online interactions, grow revenue by driving more qualified leads to sales teams, and provide superior service at every touch point. Watch this Eloqua webcast replay.

CRMIT has developped a Self Service Portal which provides a comprehensive solution to empower end customers with quality services while reducing costs. Track, manage and resolve issues quickly within service level agreement (SLA); enable customers to access service requests and solutions, while retaining control on what they can read, and strengthen relationships with customers. CRM++ Self Service Portal leverages the extensibility of Oracle® Fusion CRM framework to provide...

Each and every Friday evening, at 19:00 CET / 18:00 UK, Oracle invites you to a one hour webcast, led by the Oracle CRM/CX Sales Consulting team and featuring: Demo best practices and previews Lessons Learned from Sales Cycles Competitive & product/solution positioning information Product updates& progress While this timing is not very comfortable for EMEA partners, you are welcome to take the replays (click on the "replay" tab once in the event page) of these webcasts whenever you...

Oracle University’s course: Using Endeca Commerce Experience Manager Apps Rel 3.1 has just become available in both an In Class and Live Virtual Class formats. This 2-day course will teach you about all the different parts of Endeca Commerce Experience Manager and you will learn how to create pages and content to deliver to users contextually relevant experiences. At the end of the course you will be able to: Describe the difference between pages and content collections Use slots...

Oracle EMEA OPN partners are invited to join a 2 days, free of charge, Fusion CRM Partner Lab to take place in Zwolle (NL) on March 5th & 6th! This PartnerLab event presents the fundamental concepts of the Oracle Fusion CRM Applications. It introduces to functional areas of the product, how it is used and what you need to consider when implementing it for an organization. These 2 days consist of discussions, presentations, demonstration and hands on exercises. There are...

As of last Friday, February 8, 2013, Oracle completed the acquisition of Eloqua, and Eloqua’s products will become a core component of the Oracle Marketing Cloud. The combination of our companies will accelerate the pace of the Modern Marketing revolution and enable Oracle and Eloqua customers to offer exceptional customer experiences. Read the whole press release announcing the acquisition. This is an exciting milestone not just for our companies and employees, but more...

Join us for a webcast on Wednesday 20 of February 2013 at 2pm GMT / 3pm CET and discover the Oracle RightNow Solution. This presentation will show you different aspects and benefits of Oracle RightNow, the Oracle Cloud Service Solution. Click here to join the webcast. Conference ID: 598 134 556 Phone conference: Click here to see the phone number. Conference code: 6263063 , PIN code: 4321

Companies Can Deliver More Engaging Experiences and Drive Revenue Performance Oracle has recently completed its acquisition of Eloqua, a leading provider of cloud-based marketing automation and revenue performance management software. The combination is expected to create a comprehensive customer experience cloud that helps companies transform the way they engage, support, and service their customers. Join Oracle President Mark Hurd and senior executives from Oracle and Eloqua...