Recent Posts by Richard Lefebvre

Enigen UK would like to invite you to a free breakfast and lunch seminar on Wednesday 24th April in Moorgate, London. With startling statistics such as 81% of consumers are willing to pay more for a better Customer Experience (CX) we have teamed together with industry experts from both Customer Experience and Social backgrounds, to present the latest strategies and technologies to help your business improve and grow. Agenda: From 9am: Registration and Breakfast 9:40: Introduction...

InFact Group closed, in a short 2 months sales cycle, a Fusion CRM deal at a German Beverage Trade company. The project, is due to go live in the next Summer time frame.   Comparing Oracle Fusion CRM with other market's SFA leading products, this company was looking for a solution offering a product catalogue, including pictures, as well as mobile access on PC tablets.  See the customer testimony on the InFact Group web site here

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Oracle CRM On Demand Release 22 continues to drive home Oracle's commitment to ongoing excellence and innovation, delivering enhanced features and functionality on an agile and fast-paced release track to help accelerate sales and ensure customer productivity and revenue. This latest Oracle CRM On Demand release continues to extend into collaboration and cloud extensibility areas as well as further enhancements industry-specific and mobile offerings, providing a compelling...

Catch a glimpse of Oracle Social Marketing integrated with Oracle Social Engagement & Monitoring in one powerful suite, creating the foundation for the socially enabled enterprise. Check out this short demo (7'09") of the platform: http://bit.ly/107s55v

Does better customer experience lead to more sales or more profits? Join the discussion on our LinkedIn group http://linkd.in/13hSJ35

Innovations in Applications will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire Partner's personnel to conduct successful sales, after sales and delivery at their Customer. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in...

CPQ (Configure, Price, Quote) for Fusion CRM – From CRMantra. CRMantra, a long established Oracle SI, now has their CPQ solution certified for Fusion CRM through the ISV program. Covering a wide range of Quoting requirements, (Configurable products, Complex Pricing, Proposals, Catalogs), CRMantra have taken their world class CPQ solution and made it available to Fusion customers. With obvious comparisons with Big Machines, CRMantra see this solution as providing enhanced value...

Garmin Deutschland Resolves 40% of Customer Inquiries Online, Boosting Productivity and Effectiveness of Customer Service Representatives With more than 100 million navigation devices sold, Garmin is the world’s leading manufacturer of mobile navigation systems. It sold more than 16 million devices in 2011, alone, and demand remains high. Its global workforce of more than 9,000 includes nearly 100 employees who work for the company’s German branch, Garmin Deutschland GmbH, in...