Recent Posts by Richard Lefebvre

We are pleased to announce the availability of Oracle Knowledge 8.5.1 (Enterprise) Significant improvements in: Language support for expanded global reach Speed and scale for improved customer experience Architected analytics for improved stability and performance at scale Support for Oracle tools/platforms for greater compatibility Prescriptive knowledge delivery capabilities for consistency and efficiency Key Highlights: Oracle Knowledge integration to Oracle RightNow...

The last release of Oracle RightNow Cloud Service is out. It delivers significant enhancements in the following areas: • Simple Browser Implementation for Portable/Mobile Devices • Mobile Image Attachments • Mobile SEO • Addin Support for Chat • Social Monitor • New Standard Reports • Community Moderation • Mobile Agent App • Report Management Module For more details, read the Oracle RightNow Cloud Service May 2013 release data sheet

Discover Fusion CRM Join us for a webcast on Thursday 23 of May 2013 at 1pm (GMT) to discover Oracle Fusion CRM, Featuring FUSE, CRM Desktop and Fusion TAP, the iPad client for Fusion CRM. Webex link:Click here to join the webcast. Conference ID: 595 777 225 Phone conference: Click here to see the phone number. Conference code: 0159973 PIN code: 5678  

Did you know? Many organizations aren’t meeting their CX objectives. Stay ahead of your competition and learn how to become a CX leader with the latest edition of the Oracle Customer Concepts Magazine

Proudly announcing  that Eloqua’s marketing platform wins "Best Marketing Automation Solution" Award. Read all details here

Do you want to fine-tune your repository definition and make use of advanced features like caching and inheritance? Then this 2-day course, just released by Oracle University is ideal: Extending the ATG Platform Rel 10.1.2 Learn To: ·         Use the advanced repository. ·         Derive property values from other repository objects. ·         Create custom Servlet Beans (droplets). ·         Configure repository caching for optimal performance. ·         Create custom components and...

One of Oracle most active CRM SaaS partners accross EMEA, BPI On Demand announces the following Oracle Sales Cloud (previously known as Fusion CRM SaaS) at FWMW Ltd: BPI On Demand is extremely happy to have won FWMW’s CRM business, helping drive a 50% increase in revenues by automating wasted Admin and internal bureaucracy, by leveraging the Oracle Social Network. Taking advantage of the first year free option FWMW Ltd, a UK based marketing agency, felt it was the only option...

In June, the Oracle PartnerNetwork (OPN) Portal is getting a new look. Don't worry, we're keeping all the great content, just making it nicer and easier to use. So what's changing? We're improving navigation to quickly get partners to the information and systems they need. We're making content more user-friendly – so they spend less time reading, and focus on growing their business. WATCH THE DEMO

Discover Social Relationship Management Join us for a webcast on Friday 17 of May 2013 at 1pm (GMT) to learn more about Oracle Social Relationship Management, Featuring Social Marketing and Social Engagement and Monitoring. Webex link:Click here to join the webcast. Conference ID: 597 446 228 Phone conference: Click here to see the phone number. Conference code: 0159973 PIN code: 1234   Outlook calendar: Click here to add the next session to your Outlook calendar.