Recent Posts by Richard Lefebvre

As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services,presenting a...

Get certified in implementing the most complete social relationship management solution on the market. Passing the exam means you will be recognized as an Implementation Specialist for Oracle Social Relationship Management. Schedule your exam as soon as possible to benefit from our exclusive vouchers which can waive the entire exam fee!

We are pleased to announce the launch of a mobile-ready OPN Solutions Catalog Features include: A fluid search and browse experience regardless of device (phone, tablet, or desktop) Streamlined design and reorganized search facets, making it easier for customers to search and browse partner profiles and solutions The OPN Solutions Catalog is a free marketing tool for all active Oracle PartnerNetwork members. If you are an OPN partner… take advantage of it!To learn more about the...

Oracle Accelerate is Oracle's approach for providing simple to deploy, packaged, enterprise-class software solutions to growing midsize organizations through its network of expert partners. They come with a fixed price, a fixed scope and can be industry- or country-specific. Here is a suggestion of Oracle Accelerate solutions specially tailored for EMEA based customers looking for growing their business with CX technology: Oracle Sales Cloud Birchman Consulting's Oracle...

See how a modern approach to best practice, enabled by innovative new technologies, can help you increase business agility and accelerate profitable growth: as the only vendor able to deliver Modern Best Practice, Oracle has a new additional competitive advantage. Here's a simple guide to help you challenge your prospects with this innovative approach. Modern Best Practice Explained: Download now! Discover why disruptive technologiesare changing the face of business best...

The Oracle Cloud promotions, which include free months and/or pre-approved discounts (subject to T&C's) is extended throughout November 2014 and includes more products including Oracle Fusion CRM Cloud Service (Oracle Sales Cloud), Oracle RightNow Cloud Service and Social Relationship Management. For more information about these exciting promotions, please contact your local Oracle CX Sales Representative, Oracle Direct, yourOracle Alliance Manager or...

Batesville uses Oracle Sales Cloud to create a common platform and standardize processes for business transformation across field sales and telesales. Using real-time KPI dashboards, they are measuring their business success with consistency across their sales reps. We are pleased to invite you to a discussion with Batesville on industry trends, why sales automation is important, reasons for choosing Oracle Sales Cloud, and the vendor evaluation process. Please click on thereg...

Register today for OPN's FY15 Global Partner Kickoff! During this year's live webcast - Rich Geraffo, SVP, Worldwide Alliances & Channels, Oracle - will shed light around Oracle's vision, strategy and opportunities for the upcoming fiscal year. You'll also have a chance to hear from other Oracle executives, thought leaders and partners! EMEA Partner KickOff: June 25, 7:00am PDT / 3:00pm BST LAD Partner KickOff: June 25, 9:00am PDT / 1:00pm BDST NA Partner KickOff: June 25,11:00a...

We are pleased to inform you that the first Oracle Social Relationship Management Implementation Bootcamp for partners will take place in Atlanta (USA), June 23-26. Information and registration here. Please note that we intend to deliver a similar Bootcamp in EMEA (probably in UK) in the August-September time frame