Recent Posts by Richard Lefebvre

Oracle Social Cloud Adds Advanced Listening and Monitoring for Bahasa, Finnish, Norwegian, Polish, Swedish, Thai, and Turkish With organizations entering global marketplaces and engaging customers worldwide, Oracle Social Relationship Management (SRM), an Oracle Social Cloud business solution, has added advanced listening and monitoring support for Bahasa, Finnish, Norwegian, Polish, Swedish, Thai, and Turkish. The improvements reflect Oracle’scommitment to making social media...

In 1974, Geoff Fox launched Moto-X Fox from a 1,500-square-foot office near San Jose, California. The business, distributing European motocross parts, grew quickly, and within two years founder Geoff Fox was making and selling his own components to a dedicated customer base. To serve those new customers, he also launched a catalog business—cutting and pasting photos and descriptions of his products into a makeshift booklet and photocopying the whole thing for motocross fans. Re...

Rapid change in technology, as exemplified by Moore’s Law, is a given. Even at that, the pace of change for enterprise social technology has been remarkable. Personally, I embrace change. I started my career on the marketing side, then fell in love with the start-up world. Two years ago Oracle acquired my startup company Vitrue, a leading SaaS platform for social marketing. Since then, the environment around enterprise social software hasexploded in a fury of innovation,...

IDC has published an extensive evaluation of the top e-commerce platform players. Oracle shares the very top Leader spot, coming in well ahead of the likes of Hybris and Demandware. Oracle further solidifies it's spot as a top e-comm platform provider through this research. IDC points out the many strengths of Oracle Commerce: "Oracle Commerce, which outside of Oracle is still commonly referred to as Oracle ATGsince the acquisition in 2010, is a capability-rich...

Being second isn't good enough for Oracle when it comes to cloud revenue, co-president Mark Hurd told investment analysts this week following the company's fourth-quarter and year-end earnings report. As part of its earnings announcement, Oracle trumpeted that at an annual cloud subscription revenue run rate of nearly $2 billion, it is now the industry's second-largest cloud vendor behind Salesforce.com. TBC. Read the ComputerWorld article to find out how Hurd is shaping...

InFact, a France based historical Oracle CRM on Demand and Oracle Sales Cloud partner and a pioneer in the CRM SaaS market, has been instrumental to win a major Oracle Sales Cloud project at Toyota Material Handling Europe (TMHE), involving the migration of 1’000+ CRM SaaS users on to Oracle Sales Cloud. InFact services include solution migration within the same scope of functionalities, processes and data to the new system,with the aim for TMHE to take benefit of new OSC...

Here are links to interesting videos specially made for our partners who are engaging with Oracle CX solutions: OPN: Customers Experiences & Implementing for Success Steve Hoodmaker, Sr. Director Application Partner Enablement hosts Karl Helfner, Sr. Manager, CX Application Partner Enablement, to discuss how customer experience impacts company revenue, and how partners should apply for success in the CX space. OPN: Market Insights in Customer Experience Karl Helfner, Sr.Manager...

Oracle is pleased to announce that Oracle CRM On Demand Release 26 is Generally Available as of June 27, 2014. Oracle CRM On Demand is part of Oracle's long-term commitment strategy and the product roadmap proves our investment.   Oracle CRM On Demand is also supported by our Applications Unlimited Lifetime Support Policy, which can be found on the Oracle Support Site. Some of the features and enhancements in this release include: Anupdated user interface, specifically tuned...

Watch this 2' video and then ask yourself: can your Sales Force Automation tool do that? Oracle Sales Cloud can! Sell more anytime, anywhere, on any device? Yes please! Check out the unique mobile capabilities of the Oracle Sales Cloud