Recent Posts by Richard Lefebvre

Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3 To learn more about how modernmarke...

Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in theprocess: organizing...

Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle todayintroduced Social Station, an innovative new...

Please find a listing of some new assets created for you and for your customers focused on the value of specialized partners. There are many new materials including videos, PPTs and collateral.  For your Customers: Specialized OPN Members Value to Oracle Customers (Video) Brochure:OPN Specialized Value to Oracle Customers (PDF) Specialization Showcase: www.oracle.com/specialized (new version going live this week) For you: Specialized Resource Center (WEB) Specialization...

Oracle OpenWorld 2014 is the place to be for sales professionals to stay informed, learn, and network. This year promises to be the best ever! What’s New and Different? We are centralizing all Oracle Sales Cloud conference sessions and the Oracle Sales Cloud demonstration zone on the second floor of Moscone West. It is called Sales @ CX Central and will be the headquarters for all things CX Sales. Registered participants can attend sessions andimmediately experience live...

Please join Chris Patterson (from Oracle Product Development) and myself on Wed September 3rd at 4:30pm CET (3:30pm GMT) for a special 60' webinar on Oracle Service Cloud (aka RightNow) strategy and roadmap. Registration here!

There’s been a lot of talk about content and commerce and the role of each in the customer experience. But we think there’s a lot to the story that isn’t being addressed. So, we’ve joined the conversation – and brought a unique perspective. This perspective is what drove our major product release last week, and a new whitepaper on content and commerce environments. It’s no secret that content and commerce have collided. Enabling brand exploration and selling product should nowbe...

Gain insight into team performance, pipeline health and historical trends—all from your dashboard. Real-time visibility helps sales executives know more to help their companies grow more. Watch this video!

HOSTING, a leading cloud service provider for mission critical applications, focuses on providing the best customer experience with Oracle Service Cloud by tracking every engagement and touch point. Watch this short video to find out the value of Oracle Service Cloud for HOSTING - a leading actor in the Cloud World!