Recent Posts by Richard Lefebvre

By Amanda Batista on Thursday, August 14, 2014 in Marketing Efficiency Organizations are striving to deliver consistent experiences but very few feel they are there yet. It’s a simple consideration for marketers, really. Not only does industry data continue to support that customers demand personalized experiences when engaging with brands, but if you think about your own consumer driven shopping experiences, you, too, expect that stellarexperience at every touch point. And...

Exciting news! There is a new Release 8 training available to your partners in the Oracle Fusion Applications 2014 User Experience Specialist guided learning path. Release 8 Overview, Sales Cloud & HCM Cloud highlights...it's all in there!

Wish there was a Siri-like virtual assistant for sales reps? The Oracle Voice for Sales Cloud application is now available in the iTunes Store. Selling from your iPhone has never been this fast, friendly & fun! See Oracle Voice for Sales Cloud in action.

This new exam is designed for individuals who possess a strong foundation and expertise in implementing Oracle Sales Cloud solutions. Request your free exam voucher now!

Sharing the results of our new executive study, which explored the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises. Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 Marketing and IT executives to understand how companies are leveraging social technologies and practices throughout their organizations. Read Now!

Watch Paul Gillin, author of “Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim,” and Oracle Social Cloud Vice President Erika Brookes, talk about the rise of the empowered consumer. Watch now!

Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3 To learn more about how modernmarke...

Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in theprocess: organizing...

Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle todayintroduced Social Station, an innovative new...