Recent Posts by Richard Lefebvre

The Oracle RightNow Implementation Boot camp is designed to enable new and existing partners with the product knowledge and training required to provide implementation services with the product knowledge, and strategiesto help facilitate successful implementations. What will we cover: The Oracle RightNow Implementation Camp was created to enable partners with the implementation tools and methodologies required to implement solutions to their clients withan advanced level of...

Manage, capture, collate, respond and distribute prospects and customers’ emails within Oracle Sales Cloud for a 360 degree customer view. London, UK, Sep 02, 2014 - CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience (CX) solutions and a Platinum level member of Oracle PartnerNetwork (OPN) today announced that it has achieved Oracle Validated Integration of CRM++ Email Workbench with Oracle Sales Cloud. CRM++ Email Workbenchprovides a...

If you are planning to attend Oracle Open World, don't miss this opportunity to learn about the future of Oracle Cloud applications' User Experience by attending one of the below events: OAUX Day: Oracle Applications Cloud User Experience Strategy & Roadmap -  By Invitation Only - Register HERE. Wednesday, Sept. 24, 2014, 8:00 a.m. - 5:00 p.m. Oracle Conference Center, 350 Oracle Parkway, Redwood City, CA 94065  - Room 202 OracleApplications Cloud User Experience Partner Briefing...

Please join Christopher Patterson (from Oracle Product Development) and myself on Wed September 3rd at 4:30pm CET (3:30pm GMT) for a special 60' webinar on Oracle Service Cloud (aka RightNow) strategy and roadmap. Registration here!

Resolute development of a unique portfolio in the field of customer excellence (Karlsruhe/Munich [01/09/2014]): After 18 months of successful, high-growth collaboration, ec4u expert consulting ag (“ec4u”) and DemandGen AG (“DemandGen Europe”) today announced an expansion of their partnership by ec4u founders personally making a strategic investment in DemandGen Europe. DemandGen Europe will continue to operate independently. ec4u’s board member, Jens Rehwinkel, is expected to...

"Fusion Apps" by CloudSPM is a platform to provide seamless integration between Oracle Sales Cloud (Fusion) and Salesforce, bringing the unmatched power of Fusion Applications (Territory Management, Incentive Compensation, etc.) to simple SFA tools. See AppsExchange entry here!

Sales representatives are more productive managing their information through a program they already know. Create new records. View contacts, customers, leads and opportunities. Watch this short video to find out more!

Are you getting the most out of Siebel? At this event dedicated to Siebel Open UI, you’ll see experts from Oracle and Boxfusion demonstrating how you can take full advantage of Open UI and its latest features to enable multiple device support and promote increased usability and adoption throughout your organisation! No matter where you are on the Open UI pathway, from initial discovery through to designing modern, intuitive UI flows thataccelerate your business processes, you...

Missed this very interesting webinar on Oracle PaaS-for-SaaS? Take the replay here! With the recent launch of Oracle Platform as a Service, Oracle now gives customers and Systems Integrator the ability to complement their SaaS solutions with Cloud powered customization platform that include Java as a Service and Database as a Service among others. Join us to discover the Oracle PaaS for SaaS value as well as the business opportunity for Systems Integrators. In this 60’free...