Recent Posts by Richard Lefebvre

Starting February 28th 2015, the Oracle Fusion CRM: Sales 11g Implementation Essentials Exam will be retiredand replaced by Oracle Fusion CRM: Sales 2014 Implementation Essentials Exam! Effective July 1st, 2015, exam Oracle Fusion CRM: Sales 2014 Implementation Essentials (1Z0-425) will be the only exam accepted as qualifying criteria for the following specializations: Oracle Sales Cloud: Oracle Fusion CRM Cloud Service Solutions Oracle Sales: Oracle Fusion CRM Solutions We...

Missed the recent Acorn Paper Oracle Sales Cloud reference call? Visit the Archived Customer Success Forums by Solution page in order to take the replay and watch other Oracle CX reference calls.

Cloud, social, mobile, and big data are transforming how business gets done. Attend Oracle CloudWorld in a city near you to explore modern business strategies and practices. Marketing, Sales, Service and Social In the Cloud - London, United Kingdom - April 30, 2015 - Register your interest

The Oracle team is pleased to invite you to a 4-day hands-on workshop on Extending Oracle Sales Cloud with Oracle Platform-as-a-Service (PaaS). Oracle will organize two 4-days Workshops between March – June 2015. We invite you to join the workshop InClass or Remotely (avoid travel time and travel costs by joining remotely). These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners. Workshop training dates: 23rd- 26th March, 2015....

Sales Reps now have a fast, friendly and fun way to talk to the Cloud Redwood Shores, Calif—Jan 15, 2015 News Summary A Sales system is only as good as the sales data it holds, and most of this data comes from field sales representatives who are expected to enter it on their laptops and desktops. But typical reps spend 32% of their time traveling and waiting for meetings. During these times, the only device available may be a smartphone. No surprise then that current sales data...

Oracle Service Cloud Enables Organizations to Better Understand the Customer Journey and Drive Service Collaboration - Latest release delivers new features for more-connected customer engagements and improved service experiences Redwood Shores, Calif. – January 28, 2015 As expectations for enhanced customer experiences grow, service teams need to focus on engaging and retaining consumers, empowering employees, and adapting quickly. The latest release of Oracle Service Cloudhelps...

Organizations all over the world are modernizing customer experiences by delivering service, lowering costs, and providing strategic value to the business with the help of Oracle Service Cloud #CX http://ora.cl/fRN

All roads lead to customer. Are you treading every path to engage with them ? Visit this page and download the Customer Connected Journey white paper.

BE A DIGITAL DISRUPTOR! Digital Disruption: Adj. dig·it·al dis·rup·tion dij-i-tl dis-ruhp-sh?n - Change that occurs as new digital technologies or business models affect the value proposition of existing goods, services and markets Be part of the Digital Disruption wave that is prevalent in all our partners and customers discussions today. Join us in Budapest to understand what Oracle’s Digital proposition is and how the Digital Business Platform can help changeOracle’s...