Recent Posts by Richard Lefebvre

Oracle Announces Availability of Oracle Knowledge 8.6 Oracle offers the most comprehensive enterprise knowledge management solution in the market today. Building on Oracle’s commitment to help you deliver modern customer experiences using enterprise knowledge, Oracle announces Oracle Knowledge 8.6.  Oracle Knowledge 8.6 provides a rich set of new capabilities, introducing significant product enhancements. This release builds on key investment areas such asAnalytics, AnswerFlow,...

The sixth annual Marketing Budgets Report, published by Econsultancy and sponsored by Oracle Marketing Cloud is a bellwether for the health of the marketing industry. Find out the latest trends and how companies are realigning their budgets to capitalise on them. Marketers across the globe: Are making strong investments in marketing technology. Have a cohesive and strategic focus on the customer experience. Are finding it easier to secure boardroom buy-in forincreased digital...

When you look at the nexus of forces impacting business today we can clearly see momentum building.  Each of the themes noted below is already happening, albeit at varying stages, in businesses across the globe. The continued innovation and speed of technology, coupled with the rise of millennials, will drive a tipping point in the next 12 to 36 months that will have a material impact to the business of business. See the 5 Emerging Themes here

Accenture takes a holistic approach to Oracle Cloud solutions, helping clients migrate and manage in a hybrid world. Organizations are increasingly realizing the cloud’s ability to transform their business beyond cost-saving and speed-to-market benefits. In order to embrace digital transformation, chief information officers (CIOs) and chief executive officers (CEOs) must map out a strategy that lays the foundation for a more agile business. Stephanie Arnette,Accenture managing...

Are you considering moving your sales or marketing operations to the ‪‎Cloud? Here’s what you need to know. Feel free to share with your customers and prospects!

We’ve just released a new report, Dogs are Loyal. Customers Aren’t, written in collaboration with consumer behavior consultant, Philip Graves. The report looks at customer behavior through the prism of modern psychological theory and suggests that customers are not actually loyal to brands in the true sense of the word. Discover exciting findings and how to act according to these new realities You can find the report here

Monad’s Oracle Policy Automation Connector for Salesforce.com provides integration between Oracle Policy Automation components and Salesforce.com business applications. It provides a simple method for mapping Salesforce.com data to policies modelled in Oracle Policy Automation, making it easy to deploy high performance guidance and policy-driven calculations into a Salesforce.com landscape. ImplementingPolicy Automation with Monad Solution’s Salesforce connector enables a...

Missed one or both of these seminars? We are happy to share the replay links with you. See below: 1) Tuesday, March 03, 2015, 10:00am CET (duration 60') In this first session, Ben Dhanjal, CX Product Management Director EMEA,was discussing the overall Oracle CX strategy, then unveil the Release 9 of Oracle Sales Cloud and present the solution roadmap. Oracle CX strategy update (15’) Oracle Sales Cloud (Fusion CRM SaaS) Release 9 update and roadmap (30’) Q&A’s (15’) Replay: Download...

Siebel CRM Partners - Virtual Meeting - Friday, March 20th, 2015, 8:00 AM PST Agenda Welcome - Allison Woolsey, Product Marketing, Oracle Siebel CRM Strategy and Roadmap Update - George Jacob, Group Vice President, Oracle Innovation Pack 2015 Insight - John Bedford, Senior Principal Product Manager, Oracle Q & A VIRTUAL MEETING DETAILS WebEx Access: Web Event Number: 595 967 011 Attendee Direct URL: Join WebEx meeting If you cannot join using the directlink above, please use this alternate...