Recent Posts by Richard Lefebvre

Using Big Data to improve customer experience [video]: http://ora.cl/d6b

Service leaders, here’s a mustread report for you: Reinventing customer retention success with the help of customer psychology. ‪See this nice animation here: http://ora.cl/S7p

By John Bara, the President and CMO of Mintigo Big data and marketing clouds require modern marketers to further embrace analytics.  For some marketers, this means getting out of their comfort zone. The stereotype of marketers is that they are in marketing because they are not good in math or science. That myth is not exactly true.  Most marketers choose the career because they enjoy the energy of a dynamic environment, and have skills in creative, planning and projectmanagement...

Deciding to implement a cloud application for the first time is a big decision, since it is so different from any on-premise type of project that you might have ran so far! Oracle has recorded a series of videos that can help understand the process of choosing, implementing and running Oracle Sales Cloud: Series introduction video Organizing your project team for small implementations Organizing your project team for medium implementations Organizing your project team for...

Designed for growing companies, Oracle Accelerate offers affordable, packaged enterprise-class software solutions that are easy to deploy. Help your customers and prospects find an Oracle Accelerate solution offered by an Oracle Partner! Oracle Accelerate solutions help midsize organizations get up and running rapidly and efficiently, with minimal business disruption. Built around Oracle’s best-in-class enterprise applications, this is the same software that is beingused by...

Heard of SaaS but don't know where to start? Ever wonder what all the cloud jargon and buzzwords mean? Check out this new dummies e-book designed especially for business managers.Take Action: Share this e-book with your prospects and customers to help them on their journey to the cloud. This eBook will help line of business managers understand how they can take advantage of cloud solutions to solve their business challenges in the digital world. Download and share the e-book Saa...

Oracle Q3 active Cloud Promotions (free months) have been extended throughout Oracle Q4 FY15. Some of them have been even improved. For more details, please contact either your Oracle Partner Manager, an Oracle Sales Representative or myself. 

Today’s customers have high expectations. In customer service, a picture really is worth a thousand words. Visual sharing is a natural way to communicate. And cobrowsing with customers during a phone or chat interaction enables you to deliver faster, better service—along with increased conversions and upsell/cross-sell opportunities.  Oracle PartnerNetwork is pleased to announce that we launched Oracle Standalone Cobrowse Dynamic Agent Desktop. This is a leader incobrowsing...

The new Oracle Sales Cloud Marketing & Sales Kit will equip your team with the proper processes, tools, resources, and intelligence to increase revenues and engage with customers earlier and more effectively.