Recent Posts by Richard Lefebvre

Wednesday, July 29th @ 8 a.m. PST/11 a.m. EST Hear Oracle Service Cloud customers Josh Larson, Sr. Manager, Technology Solutions & Operations at LinkedIn and Matt Cooper, Global Customer Experience CRM & Project Manager at iRobot Corporation showcase how they support clients worldwide using Language I/O technology in conjunction with Oracle Service Cloud to simplify processes, reduce costs and support more markets. During this webinar, Josh and Matt will cover: Their respective...

How can you make the most out of your leads? Here are 3 core ingredients in our modern marketing recipe for success http://ora.cl/wgG

Today’s modern customers have high expectations. What is the stage of your marketing data and how you can use it wisely? http://ora.cl/kTp

You may want to rethink your current mobile marketing strategy if SMS is not included: 90% of SMS messages are opened and read within the first 90 seconds of receipt http://ora.cl/Trk

CMOs are realizing that the customer experience (CX) is vital for any brand to have any kind of hope of surviving the next years http://ora.cl/7d0

In today's world you need to exceed your customers' expectations. Your customers expect a seamless experience when they interact with your brand. Don't fall behind. Attend CX Central @ OpenWorld to: Hear how customers are modernizing their business with native mobile, social, and analytics technologies to beat out their competition. Learn from industry experts and discover how to leverage best practices for never missing an opportunity with acustomer and gaining a competitive...

When an industry is being disrupted, the way that cloud computing is upending the technology business today, established companies like Oracle are supposed to hedge their bets and cling to their old ways. Instead, what was striking about Oracle’s Q4 FY2015 earnings call last week was the unequivocal way Oracle’s top three executives described the company’s cloud computing shift, as well as how fast its customers are adopting Oracle’s broad cloud software, platform, andinfrastru...

Quick Tours is a simple, interactive application that gives users a taste of Oracle Sales Cloud functionality and experience. Users get instant, self-serve access through Oracle Single Sign On (SSO), with no approvals required Interactive HTML experience of Oracle Sales Cloud for the main components of Oracle Sales Cloud, including: Leads, Opportunities,Accounts, Contacts and more. Call outs and videos guide a user through the journey, providing tips and additional information...

Launch Webcast: Integrate, Accelerate and Lead with the Oracle Cloud Platform Watch live as Larry Ellison, Executive Chairman of the Board and Chief Technology Officer and Thomas Kurian, President, Product Development, unveil new Oracle Cloud services. Discover how you can drive innovation with the leading enterprise Cloud platform: Integrate with next-generation Cloud services. Accelerate application development and deployment. Lead the transformation of your business. Tune-in...