Author Profile

Richard Lefebvre

CX Partners programs Director

An IT industry seasoned veteran, Richard helps Oracle EMEA's System Integrators and ISV's partners to successfully accompany their customers' Digital Transformation journey, with the support of market's most advanced Customer Experience solutions.

An IT industry seasoned veteran, Richard helps Oracle EMEA's System Integrators and ISV's partners to successfully accompany their customers' Digital Transformation journey, with the support of market's most advanced Customer Experience solutions.

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Recent Posts by Richard Lefebvre

Modernize Your Customer Experience by attending 2015 OOW CX Central

In today's world you need to exceed your customers' expectations. Your customers expect a seamless experience when they interact with your brand. Don't fall behind. Attend CX Central @ OpenWorld to: Hear how customers are modernizing their business with native mobile, social, and analytics technologies to beat out their competition. Learn from industry experts and discover how to leverage best practices for never missing an opportunity with acustomer and gaining a competitive...

Oracle's Larry Ellison Calls Cloud A 'Much Better Business. Here's Why!

When an industry is being disrupted, the way that cloud computing is upending the technology business today, established companies like Oracle are supposed to hedge their bets and cling to their old ways. Instead, what was striking about Oracle’s Q4 FY2015 earnings call last week was the unequivocal way Oracle’s top three executives described the company’s cloud computing shift, as well as how fast its customers are adopting Oracle’s broad cloud software, platform, andinfrastru...

More Business with Oracle Sales Cloud Quick Tours

Quick Tours is a simple, interactive application that gives users a taste of Oracle Sales Cloud functionality and experience. Users get instant, self-serve access through Oracle Single Sign On (SSO), with no approvals required Interactive HTML experience of Oracle Sales Cloud for the main components of Oracle Sales Cloud, including: Leads, Opportunities,Accounts, Contacts and more. Call outs and videos guide a user through the journey, providing tips and additional information...

Live Webcast – Larry Ellison Unveils New Oracle Cloud Platform Services - Today 10am PST

Launch Webcast: Integrate, Accelerate and Lead with the Oracle Cloud Platform Watch live as Larry Ellison, Executive Chairman of the Board and Chief Technology Officer and Thomas Kurian, President, Product Development, unveil new Oracle Cloud services. Discover how you can drive innovation with the leading enterprise Cloud platform: Integrate with next-generation Cloud services. Accelerate application development and deployment. Lead the transformation of your business. Tune-in...

Boxfusion Consulting Sales Cloud Reference Forum - June 23rd

Join us for another Oracle Customer Reference Forum on June 23, 2015, to hear Andy Stevens, Delivery Director of Boxfusion Consulting, talk about why they have chosen to implement Oracle Sales Cloud. Andy will share Boxfusion’s selection process for Oracle Sales Cloud, its implementation approach, and benefits derived from the application. He will also talk about Boxfusion’s experiences helping customers implement Oracle Sales Cloud. Register nowto attend the live Forum on...

Register Now: Save Yourself Time and Headaches With Oracle Service Cloud Report Administration Tips & Tricks

We invite you to register for this upcoming Oracle Service Cloud Ask the Experts webinar. Save Yourself Time and Headaches With Report Administration Tips & Tricks Wednesday, June 24 @ 8 a.m. PST/11 a.m. EST Join Kenny Tietz, Oracle Service Cloud Analytics Product Manager and previous Customer Care Operations Manager, as he dives into the tips and tricks that will save you time with report administration. Hear Kenny discuss how to avoid commonpitfalls that plague experienced and...