Recent Posts by Rebecca Dsouza

Author: Kunal Kumar (Senior Manager, Siebel CRM Software Development) All users expect an intuitive UX not use for desktop applications but also seamlessly, transferable across their Smartphones. However, for our customers with highly configured Siebel CRM applications, the need is to be able to deliver that UX on Smarphone devices with minimal development effort and re-design.  As a result, Siebel Open UI now provides an improved, intuitive, user experience specially designed...

For this partner spotlight, we talked with Krishnamurthy Natarajan, Associate Vice President, CRM Practice at Maveric Systems Ltd. Maveric Systemshas about 30 CRM Consultants (and growing) spread across 2 Delivery Centers in India, with a combined Siebel CRM Implementation experience of 50+ years in Telecommunications & Financial Verticals and more than 70% being Oracle Certified Siebel CRM Experts. They are currently engaged in 5 different Siebel CRM Projects, mostly catering...

For this partner spotlight, we talked with Andriy Chernyuk, VP Customer Success and Professional Services at Invisible.io. They have a product and services team of around 30, involved in the Siebel CRM practice, and are currently working on close to 10 Siebel CRM Projects. What are your key Siebel CRM related offerings and services that are available? Siebel to Office365\Outlook\Exchange\Gmail integration: Cutting edge server-side technology which can be both cloud-based...

For this Partner Spotlight, we talked with Alex Hansal and Richard Napier, co-founders of the Siebel Hub. The Siebel Hub is a repository of over 2500 articles, videos, quizzes and materials from three Siebel Blog sites – Siebel Essentials, Siebel Observer and On Demand Education Ltd. We are the authoritative and most active Oracle Siebel Community site on the Internet with currently 6675 LinkedIn members who have joined our website. We like to think we let the Siebel Community...

For this Partner Spotlight we talked with Remco van der Heijden, Siebel Practice Manager at Ebicus B.V. has a Siebel CRM practice of about 30 consultants in the Netherlands and are presently working on 10+ Siebel CRM projects in Europe. What are your key Siebel CRM related offerings and services that are available? Ebicus is your Dutch partner for the complete product lifecycle of Oracle Siebel CRM. With over 20 years of experience with large enterprise customers, our...

For this Partner Spotlight we talked with Asokan Ashok, Chief Technology and Innovations Officer at SoftClouds LLC. SoftClouds has about 150+ solution architects and engineers who have deep knowledge in CRM/CX Solutions with a Siebel practice of around 10+ Siebel CRM experts. They are currently working on 2 Siebel CRM Projects: one client is an industry leading multinational automaker, while the other is amongst the top-notch airlines in the US. What are your key Siebel...

For this Partner Spotlight we talked with Martin Piekov, CRM Division Manager at CCW s.r.o. CCW's main focus is with Oracle CRM having over 13 years of proven experience, across more than seven European countries. They are part of the early adopter IP 2017 – IP 2019 program with 12 Siebel CRM consultants. Currently, CCW is working on 5 Siebel CRM projects. What are your key Siebel CRM related offerings and services that are available? Siebel Upgrade CTI Integration with standard...

For this Partner Spotlight we talked with Scott Meyers, General Manager of the North American Operations at Innovacx Solutions Inc. Innovacx has a Siebel CRM practice of about 40 consultants worldwide and are presently working on 5+ Siebel CRM projects globally. We have a robust set of services to offer Siebel Customers including implementation, enhancements, innovations, and operations support. Our team is seasoned and have expert level skillsets needed to help drive...

For this Partner Spotlight we talked with Alok Verma, Senior Vice President at ITC Infotech (USA). ITC Infotech is a Global IT services company providing comprehensive Consulting, Technology & Engineering services across multiple industries. We are a wholly owned subsidiary of ITC Ltd. – a diversified conglomerate with annual revenues of US $8 Billion and market capitalization of US $45 Billion. ITC Infotech operates in over 18 countries with a global employee base of 8000+. Sin...