Recent Posts by Leesa Maunders

As uncertainty and confusion around local legislation related to COVID-19 capacity restrictions and other related requirements propagate in the US and abroad, ensuring customers are aware of your business status at any given time is critical to maintaining satisfaction and driving engagement. But what communication channels are best and how can you ensure near real-time information is delivered given the unpredictability of regulatory decisions? Oracle PartnerNetwork member,...

Over the last few months, multi-channel ordering propelled itself from a project worth considering to a must-have overnight. Restaurants all over the world (like Outback Australia, Max Burgers, and Sibylla) reacted with wildly varying degrees of speed. Some simply opened phone lines, some moved to drive-thru only, and some launched full online ordering systems for restaurants. As always, the inventiveness and ingenuity of the restaurant industry surprised and delighted us. As...

More than ever, restaurants need to be creative, light on their feet, and forward-thinking to navigate current challenges, prepare for what comes next, and position for the unknown impact of the current health crisis on restaurant culture. Located in Denmark, Sticks ‘n’ Sushi has been able to remain open by pivoting its operations to a takeout-and-delivery-only model. Like many in the industry, it also realized there is an opportunity to do more. On March 19, it began providing a...

Simphony Restaurant Management Platform and Oracle MICROS Hardware Help Caractère Deliver Seamless Customer Service Caractère, the first restaurant from husband and wife team Emily Roux and Diego Ferrari, has debuted with the support of Oracle Food and Beverage technology. Based in one of London’s most fashionable neighborhood’s, Notting Hill, Caractere serves up contemporary Italian cuisine, with French culinary inspiration. To ensure the experience is as memorable as the...

Oracle Food and Beverage announced that Modern American Steak House (MASH), a high-end Danish restaurant chain, has chosen Oracle Simphony Cloud to power its steak house restaurants across Europe. With 13 restaurant locations across Denmark, Germany and the UK, and plans for additional international growth, MASH needed a technology platform that could support the strategic expansion of its business at scale. In addition, the restaurant needed a solution that would help...