Author Profile

Kirsten Foon

Sr. Manager, Customer Programs

Kirsten Foon is the Sr. Marketing Manager, Digital Experience, working in the Saas Customer Success organization. She helps creates digital journeys for customers to help them successfully adopt Oracle cloud products.

Recent Posts by Kirsten Foon

How Self-Service Help Can Provide Great Customer Service

I’ll be honest. As someone who has used many different technologies over the course of my career, there’s nothing more frustrating than having a question mid-way through working on a project, and not being able to get an answer. And I’m impatient. I want an answer right away. I...

Congratulations to the 2018 Markie Award Winners!

Celebrating a Magical Night Honoring Old and New Marketing and Commerce Legends Last week at Modern Customer Experience, we celebrated our 12th Annual Markie Awards. This year marked a significant turn in our awards ceremony, as we welcomed our Oracle Commerce customers to...

Here are the 2018 Markie Award Finalists

We are excited to announce the Markie Award finalists for 2018! This year marks the 12th year that we have celebrated the best in Modern Marketing. We were pleased to invite Oracle Commerce customers to submit for a Markie Award and they proved that great marketing can be done...