Recent Posts by Juergen Kress

Natural language conversations are, by their very nature, free-flowing. But they may not always be the best way for your skill to collect information from a user. For example, when entering credit card or passport details, users need to enter this information precisely. In addition, information like passwords or secrets should not be displayed in the messenger conversation history. In the past, bot designers used the Instant Apps feature in Oracle Digital Assistant to help...

At Oracle Code One in October, and also on DOAG in Nurnberg Germany in November I presented on how to go beyond your regular chatbot. This presentation contained a part on exposing your Oracle Digital Assistant over Alexa and also a part on face recognition. I finally found the time to blog about it. In this blogpost I will share details of the Alexa implementation in this solution. Typically there are 3 area's of interest which I will explain. Webhook Code to enable...

  The widgets most commonly used when creating chatbot user interfaces are input text fields and value lists. The Common Response component in Oracle Digital Assistant lets you create text and value list user interfaces directly from entity definitions. What not many bot designers know is that the dialog flow code for building such interfaces can be created generically, so it can be re-used in various dialog flow states. This article explains how to configure entities and the...

  Let's assume you built a chatbot using Oracle Digital Assistant and you've exposed it on various messengers and Alexa too. A next step then could be to connect your chatbot to Google Home. I did research this topic quite a lot but couldn't find anything complete describing how to do this using Google Actions on Google API version 2. So, what has started as a research, eventually has become an opportunity for me to write a comprehensive guide to integrate Oracle Digital...

  The Oracle Bots Node.js SDK  includes a command line utility that you can install globally on your local computer and that lets you easily create new custom component and custom component projects. The custom components created by the Oracle Bots Node.js SDK contain a "hello world" content that contains examples fo the two main function calls: metadata() and invoke(). In addition, the invoke() function implementation shows example code for how to access input parameters...

Dear Developer Partner Community, Congratulations to everybody who achieved the Oracle Cloud Platform Digital Assistant 2019 Associate (1Z0-1071) certification! To become an certified expert we offer you hands-on Oracle Integration and Digital Assistant bootcamps across the globe including Dallas, Redwood Shores, Sao Paulo, Riyadh, Utrecht, Reston, Riyadj, Delhi, Mumbai and Webtraining. Watch Dhwani Shah (part 2), how Evosys transforms Real Estate solutions based on the...

In this blog I do a quick refresh of the third (and last) batch of 13 Jarvis Pizzeria blog posts (note: the different headers in this blog contain a link to the actual blog). 27. Jarvis Pizzeria in Case Management Style The core of this post concerns the release of Oracle Integration Cloud, the bundling of Process Cloud Service (PCS), Integration Cloud Service (ICS) and Visual Builder Cloud Service (VBCS). and the addition of Dynamic Processes to PCS. Recently Rick Kelder, my...

Attend our March edition of the PaaS Partner Community Webcast live on March 25th 2020 at 16:30 CET. Integration to applications is dramatically simplified by the use of application adapters that eliminate the complexity associated with web services and other connectivity methods. Simplify your integration to connect with virtually any application, service, or data store. Oracle offers a library of these adapters to provide you with a standardized way to rapidly connect the...

  One of the key factors of a successful digital assistant is to make it easy for the user to make the right choices and stay on the “happy path”.  Consider the example of booking a flight.  If you know the user nearly always travels to the same two or three airports then wouldn’t it make sense to present those common choices up front. The user can simply select the correct option rather than typing in the airport name.  Of course, you still want to give the flexibility that...