Abstract: If we consider real
companies and their business transactions, we see that the real
world is not really service-driven at all, but much more
event-driven. A new customer is created in the system, a new car
reservation is made, a vehicle is returned or needs to be taken to
the shop. All of these "functions" can be supported by services,
but often also by precisely defined process chains.
However, complex business processes can rarely be automated "in
one piece," as...