Recent Posts by Juergen Kress

"textReceived" is an action transition that exist on many Oracle Digital Assistant select components and that is followed when users enter free text instead of selecting a value from a choice. For example, in a retail bot, if the user is prompted to select the size of a shirt to buy and the user instead types "I like to buy a pair of shorts", then the textReceived action would allow the bot designer to stop the current conversation flow and navigate to a System.Intent component...

Oracle Integration Cloud does not have native support for constants, but it is easy to set this up. This post discusses how. For integrations there are two ways to define constants in the Oracle Integration Cloud: Lookups Variables Lookups are initially meant to support mapping of values from one domain to another. For example, one domain has country code using two letters ("NL") whereas another domain uses three letters ("NLD"). The lookup can then be used to "translate"...

In a recent Oracle TechExchange article, Upload Documents in an Oracle Digital Assistant Conversation with Messengers like Facebook or the Oracle JavaScript Client SDK, I explained how to upload documents in a messenger client through Oracle Digital Assistant. In this article I now explain the opposite, which is how to download of documents like audio, video, image and document files within a bot conversation. Basically, to download documents in Oracle Digital...

Oracle Integration Cloud Service lookup associates values used by one application for a specific field to the values used by other applications for the same field. This provides the capability to map values across vocabularies or systems. For example, you can map country codes, city codes, currency codes, and so on. In this short video, we are going to demonstrate as below: Creating a Lookup Adding Adapters or Domain Names to a Lookup Cloning a Lookup Deleting a Lookup Export &...

Value lists can be displayed using the System.List, System.CommonResponse and SystemResolveEntities component in Oracle Digital Assistant. A challenge for developers that is addressed in this article is how to sort entity derived lists. Lets use a simple example in which an entity is defined that contains "Yes" and "No" as a value. By default, the sorting of the list values is ascending, which means that the list of "Yes" and "No" values will be displayed with the "No" option...