Recent Posts by Juergen Kress

Digital assistants like Siri, Alexa & Co control your smart home: switch on lights, control heating and more. But can you do the same using Oracle Digital Assistant (ODA)? Or is Oracle Digital Assistant just an intelligent front end for integrating enterprise backend systems? The answer to both questions is a big and bold yes. It is the part where IFTTT (if-this-then-that) comes into play. IFTT provides a software platform that connects apps, devices, and services from...

Skills in Oracle Digital Assistant can have custom parameters defined that you can either use to achieve consistent configuration for entities and components in the skill, or to provide controls for digital assistant bot designers to "harmonize" the behavior of different skills. Especially skills developed by different teams may not follow the same look and feel or may not adapt the same to constraints applied by messengers. If you are a digital assistant developer today, what...

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Changes that must be made when migrating chatbots that were built on versions prior to 19.1.3. · Oracle Digital Assistant 19.1.3 introduces significant new capabilities including · Support for additional messaging channels (Microsoft Teams, Cortana, Skype and Slack) · Service Cloud agent handoff enhancements · WebView component self-hosting · Improvements to system intents and conversational routing · New Digital Assistant Insights · Component diagnostics and data management · Read...

The power of a conversational interface, such as Oracle Digital Assistant, lies in the ability for a user to communicate using natural language using phrases and terms with which they are familiar and comfortable. So, rather than a user interaction being railroaded by the implementation of an IT system, the Nirvana is a naturally flowing conversation. However, the freedom of an open and loosely structured interface such as spoken and written language may exponentially add to...

This test framework has 2 parts : bot-webhook-server bot-test-framework bot-webhook-server This is a webhook server based on @oracle/bots-node-sdk, sits between ODA and bot-test-framework. Update "service.js" to provide the Webhook channel (url and secret) information. You can get this info from the Oracle Digital Assistant console, from Channel configuration. Deploy this module in Application Container Cloud Service (ACCS) or run this with "ngrok" NOTE : Keep the session timeout in...

Last night was the first Oracle Developer Meetup in London for 2019 We were very fortunate to have Tomas Langer fly over to talk about the new micro container/framework being developed as an open source solution by Oracle. Tomas, opened by explaining the evolution of the micro-profile being championed by the Eclipse Foundation who are now the guardians of J2EE also known as Jakarta and how the J2EE and Micro-Profile standards compare (in simplistic terms – micro-profile is...

In the first two posts of this series I promoted FaaS as valuable architectural style for certain use cases and how to develop functions using Oracle’s fn Project. So far I combined several functions either using the unix shell or by manually executing several API calls. Of course this is not a solution for productive software. Therefore, this post will concentrate on fn Project’s approach of combining FaaS functions using fn Flow to solve complex tasks. Combining functions...

In this post I am going to continue the story of implementing a conversational UI for FlexDeploy on top of Oracle Digital Assistant and Fn Project. Today I am going to move the serverless API working around my chatbot to the cloud, so the entire solution is working in the cloud. The API is implemented as a set of Fn functions collected into an Fn application. The beauty of Fn is that it's just a bunch of Docker containers that can equally run on your laptop on your...