Recent Posts by Juergen Kress

  Most, if not all, bots built with Oracle Intelligent Bots uses custom components. Custom components allow developers to integrate custom logic, custom bot user interface responses and remote data (CRUD) to a dialog flow, and therefore to the user-bot conversation. The new Oracle Bots Node.js SDK published on GitHub makes building custom component easy for components to be deployed to Node Express containers or Oracle Autonomous Mobile Cloud. Beside of providing the Oracle...

API-Key based authentication is a simple way for providing secure access to APIs. This involves the following steps: Pre-requisite: User logs in to the service portal and finds or generates an API-Key. The API-Key is shared with the client application. The client application makes a request for a resource using the API key. Steps required in API Key based authentication. * An API-key is simply a token that a client provides when making API calls. How to invoke a REST API protected...

Design Rich Conversations and Multichannel Experiences with Oracle Digital Assistant and Oracle Content & Experience. The PaaS Summer Camp is a hands-on training for cutting-edge software consultants, engineers and enterprise-level professionals.This full-week training allows developers to get a deep dive view of both Oracle Digital Assistant and Oracle Content & Experience, with a special focus on conversational design. Agenda Highlights Oracle Digital Assistant: Design...

SaaS applications alone are often not enough – extend & integrate them with PaaS powered solutions.  Whether you are just starting your journey to the cloud or have fully embraced it, Oracle Cloud Platform has the most comprehensive suite of PaaS solutions to help you increase business agility and drive innovation in the cloud.   Boarding PaaS to cloud innovation Agenda: Introduction on Oracle PaaS services Oracle PaaS solutions for Industry use cases Oracle PaaS and Innovation...

In earlier articles, I discussed Digital Assistant, provisioning a Digital Assistant, building skills and making it multi-lingual. In this post, I would like to take the discussion forward to address certain scenarios where there is a need for Human Intervention when the Bot cannot handle the conversation and instead redirect the chat to a human agent. Chatbots can augment the call centre interactions by taking away the load from the agents in answering the most frequently...

Join Capgemini and Oracle for a Developer Meetup in London. Hybrid App Integration Patterns Sid will be talking about the challenges and various hybrid integration patterns in the modern enterprise. Including a demo of SaaS Integration and Extension. Drones with APIs Update on the Drones with APIs including demo Agenda 18.00 Doors Open 18.30 Beer & Pizza 19.00 Introductions - Phil Wilkins 19.05 Hybrid App Integration Patterns - Sid Joshi (Oracle) 20.05 Drones with APIs20.30...

  The July edition of the PaaS Partner Update contains three topics: • Sales support for partners • Marketing support for partners • Enablement support for partners For regular updates please subscribe to our YouTube channel here. Thanks for your likes and sharing the video on YouTube and LinkedIn. For the latest PaaS Community information please visit our Community update wiki here (Community membership required). Blog Twitter LinkedIn Facebook Meetups Technorati Tags: YouTube,PaaS,Cl...

The July edition of the PaaS Partner Update contains three topics: • Sales support for partners • Marketing support for partners • Enablement support for partners For regular updates please subscribe to our YouTube channel here. Thanks for your likes and sharing the video on YouTube and LinkedIn. For the latest PaaS Community information please visit our Community update wiki here (Community membership required). PaaS Partner Community For regular information on Oracle PaaS...

In the Oracle Intelligent Bots dialog flow editor, how often is it that you find yourself in the need to copy one or more context variables names to the System.ResetVariables or System.CopyVariables components? Especially, the System.ResetVariables component is frequently used to ensures context variables are reset before rerunning a conversation of parts of it. So instead of copying one context variable name after the next, which is cumbersome to do, you can use the ctrl-key...