Recent Posts by Joyce Tse

Now more than ever, IT teams are hyper-focused on ensuring their Oracle Cloud solutions are optimized to meet today’s evolving business needs and market shifts.  Delivering the fastest resolution time is essential to ensure the highest levels of enterprise availability and performance. Partner with Oracle Advanced Customer Services to take advantage of the Oracle Cloud Priority Support offering, which delivers a more personalized support relationship allowing you to...

Business as we know it has forever changed. Today's enterprise is not immune to the uncertainty of the new realities. These unknowns are triggering business models to flex and adjust to meet new needs and demands from customers.  Register to watch the on-demand webcast, “Rebound with Resiliency: Achieve Successful Outcomes with Oracle” to hear how creative thinking and innovative offerings helped to maintain business continuity and expose new opportunities allowing...

It is no small task for our customers to creatively deliver essential services while faced with today's evolving IT challenges. This environment calls for innovative services that leverage leading edge technology to help ensure their critical Oracle applications are stable, available, and can scale as needs change. Take advantage of: Relieving overloaded IT staff Flexible deployment models to meet unique requirements Built-in Disaster Recovery Register to watch the on-demand...

Update: This webcast has been canceled until further notice. Please contact your Oracle Advanced Customer Services Sales Representative in the meantime to learn how we can help you with your Oracle HCM Cloud success. ______________________________________________________________________ Macy’s, a Fortune 500 ranking American retailer, replaced a 20-year-old on-premise PeopleSoft system with Oracle HCM Cloud to improve and streamline services for their employees. Oracle Advanced...

Update: On March 4, 2020, Oracle made the difficult decision to postpone Modern Business Experience. The complete Oracle MBX program will be held at Oracle OpenWorld in Las Vegas September 21–24, 2020. All details and FAQs about the postponement is centralized on oracle.com/mbx. Please stay tuned to learn how to connect with ACS at the event. ______________________________________________________________________ Like most Oracle customers, you have invested in premium services...

On-premise Oracle E-Business Suite customers are upgrading to Oracle Database 19c before support waivers end on older database versions. Oracle Advanced Customer Services has a proven proactive methodology to perform the upgrade while helping customers adopt modern technology. Watch this informative webcast session to learn about the resources, tools, and pragmatic approach used by Oracle Advanced Customer Services to help unleash your enterprise's competitive edge with...

Many businesses see cybersecurity as a costly and complex growth inhibitor; however, it does not have to be that way. In fact, cybersecurity can support your business growth and Oracle Advanced Customer Services can help. Our Managed Security Services provide integrated solutions to prevent threats, protect data, manage identities and access, and support compliance.  Register to watch the on-demand webcast, "Turn Your Cybersecurity Strategy Into a Business Enabler" with...

Like many other companies, you have invested in Oracle applications to fuel your most critical business functions. Now with the speed of technology advancements, you may find: Your applications are aging and maintenance of your on-premises systems is taking too much time and becoming too costly You would like to modernize your environment, but are concerned about the huge undertaking of an upgrade Your success depends on these business applications and you cannot afford downtime T...

Extend the Value of Your Oracle Technology InvestmentOracle’s largest enterprise technology conference of the year is fast approaching. Oracle OpenWorld San Francisco is September 16–19, 2019 and will bring over a thousand sessions, hundreds of exhibitors, and speakers from all over the world. Attendees will also have an opportunity to meet with our Oracle Advanced Customer Services experts–in person– at the Oracle Support Stars Bar to discuss solutions that help businesses...