X

Author Profile

James Semon

  • Jim Semon is an experienced Oracle Sales Consultant and product specialist with over 26 years of background. Jim has presented to large groups within Oracle, and externally, he has solved complex business problems for companies around the globe. Much of his work lies within the Customer Experience platform which includes Sales, Service, Marketing, CPQ, and Commerce applications. His knowledge of on premise and cloud-based solutions provides a great platform of knowledge which can be applied to transform businesses.

    Jim Semon is an experienced Oracle Sales Consultant and product specialist with over 26 years of background. Jim has presented to large groups within Oracle, and externally, he has solved complex business problems for companies around the globe. Much of his work lies within the Customer Experience platform which includes Sales, Service, Marketing, CPQ, and Commerce applications. His knowledge of on premise and cloud-based solutions provides a great platform of knowledge which can be applied to transform businesses.

     view more view less

Recent Posts by James Semon

Why Partner Experience Matters

(By Jim Semon and Andy Monga) Many companies have channel partners that control a significant part of the actual experience with customers. Automobile companies have dealers, insurance companies have independent agents, software companies have value-added resellers (VARs), and hardware and other heavy equipment manufacturers have distributors. Even brokers or financial advisors have external partners. While companies may not have direct control over partners, brand owners have...