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Edson Ferreira Da Silva Junior

Senior Product Development Manager

  • I've been working in the software and consulting industry for more than 14 years, ultimately gaining experience in B2B sales, software development, project implementation management, enterprise architecture and solve-problem at a variety level.

    My passion for helping people and for understanding how to overcome their problems made me an enthusiast for customer experience matters. I am dedicating my career to implement software that supports companies to provide a better customer experience.

    Currently, I am responsible for Manage Oracle Service Cloud for South American customers, and as part of a Product Management Team, I act as a central resource and driving force for the design, process, manufacturing, test, quality, and marketing as they move from conception to distribution.

    If you believe that I can be of help or advisor in CX, please get in touch or connect.

    My capabilities: Oracle Service Cloud, Siebel CRM, Enterprise Architecture, Project Management, Implementation Methodology, Software Design, Pre-Sales, Cloud Architecture, Hybrid Architecture, and OnPrimese Architecture. Programmer Skill (Python, PHP, C#, JavaScript, TypeScript, and HTML).

    I've been working in the software and consulting industry for more than 14 years, ultimately gaining experience in B2B sales, software development, project implementation management, enterprise architecture and solve-problem at a variety level.

    My passion for helping people and for understanding how to overcome their problems made me an enthusiast for customer experience matters. I am dedicating my career to implement software that supports companies to provide a better customer experience.

    Currently, I am responsible for Manage Oracle Service Cloud for South American customers, and as part of a Product Management Team, I act as a central resource and driving force for the design, process, manufacturing, test, quality, and marketing as they move from conception to distribution.

    If you believe that I can be of help or advisor in CX, please get in touch or connect.

    My capabilities: Oracle Service Cloud, Siebel CRM, Enterprise Architecture, Project Management, Implementation Methodology, Software Design, Pre-Sales, Cloud Architecture, Hybrid Architecture, and OnPrimese Architecture. Programmer Skill (Python, PHP, C#, JavaScript, TypeScript, and HTML).

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